Vietnamese Customer Service Specialist (With Transportation Allowance)

BENEFITS : Visa processing

Transportation allowance

Meal provision

Medical and life insurance benefit

Leave entitlements JOB DETAILS : Company Profile : One of the leading outsourcing companies trusted for their innovative and comprehensive quality services worldwide.

Position : Vietnamese Customer Service Specialist

Industry : Online Gaming Company

Location : Makati City

Salary : Negotiable

Schedule : Shifting (2 days off per week, 10 hours / day)

Work Set-up : Onsite

Requirements :

Vietnamese National currently residing in the Philippines

Good English communication skills

Bachelor's degree of any course

At Least 1 - 2 years experience is an advantage

Can start as soon as possible

Willing to work onsite, Makati City

Responsibilities :

Ensures that basic CS functions are performed

Serves as a liaison between the customer and various departments

Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat / Email / Phone

Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions

Recruitment Process :

Resume Screening

Initial Interview

Language Assessment

Final Interview

Background checking