Front Office Receptionist

As Our hotel receptionist,you would be the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process.You will also be responsible for handling reservations, manage guest inquiries, process payments, and provide information about the hotel and local attractions. Duties And Responsibilities. Welcome and check-in guests, making a warm and professional first impression Kindly and promptly address guest inquiries, requests, and concerns Provide information about hotel services, amenities, and local attractions Coordinate with other hotel departments to fulfill guest needs and requests Manage reservations, cancellations, and room assignments Answer and forward phone calls Process payments, handle cash, and maintain accurate records Maintain a tidy and organized front desk area Qualifications Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to handle high-pressure situations with a calm and professional demeanor.