Mandarin Customer SupporJ-K Network Services • Makati City, Rizal, PH
Mandarin Customer Suppor
J-K Network Services • Makati City, Rizal, PH
15 days ago
Job descriptionOpen to Filipinos and Filipino-Chinese who are proficient in Mandarin. Can speak conversational to proficient in English. Open to High school, undergraduates, and Bachelor’s graduates. Having at least 1 year of Operational Support experience is a big advantage. Open to work in a shifting schedule Handle customer inquiries and oversee escalated issues, ensuring prompt and effective resolution to deliver excellent customer service. Support ongoing Lean initiatives and process improvement projects. Develop quality metrics to monitor product improvements. Ensure products align with customer expectations and market demand. Develop and execute database queries, perform analyses, and create visualizations and reports for assigned projects. Paper Screening Mandarin Initial Interview via Google Meet Face-to-face interview Job Offer
COMPANY PROFILE : One of the fastest-growing Consultancy companies that provides the most innovative tech experience from all over the world, providing world-class services and facilities.
Position : Mandarin Customer Support
Company Industry : Consultancy Company
Work Location : Makati City
Work Schedule : Shifting Schedule
Salary : Php 60,000-Php 80,000
Work Set Up : Work On-site
BENEFITS :
- Health Care Plan (HMO) with Dental and Vision upon regularization
- Group Life and Accident Insurance upon regularization
- Sick and Vacation Leave upon regularization. Unused sick leave is convertible
- Bereavement Leave of 3 days upon regularization
- 13th Month Pay
- Government Mandated Benefits
- Healthy and Encouraging Work Environment
REQUIREMENTS OF THE JOB :
RESPONSIBILITIES OF JOB APPLICATION :
RECRUITMENT PROCESS : (ONLINE INTERVIEW)
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Mandarin Customer • Makati City, Rizal, PH
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