German Bilingual Analyst

As a German & English Bilingual Analyst, you will work closely with vendors / customers via phone and email to resolve their queries in German and English language.

Duties and Responsibilities :

• Maintain Accuracy levels of above 98 % on areas of work
• Able to meet the productivity target set
• Addressing any account related inquiries and concerns from vendors and ensuring vendors know to use the client's tools
• Acting as a main point of contact for vendors, with the goal to develop strong business relationships, create mutual trust, and resolve any conflicts to avoid shipment holds or other business interruption;
• Perform other projects and duties as required

Job Requirement :

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