Sales Representative (Medical Tourism)

Job Description

This is a remote position.

Position : Sales Representatives

Company : Medical Departures Inc.

Department : Dental Team

USD 1,000–1,500 / month + Commission + Performance Bonuses

100% Remote — LATAM / APAC

Full-time Contractor | 5 days / week | 10 hours / day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms : DentalDepartures.com and MedicalDepartures.com .

Our fully remote team of 50+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission : to make medical travel simpler, safer, and smarter.

About the Role

We’re looking for a results-driven Sales Representatives (Patient Coordinator) to help patients around the world book their dental treatments through our platform ( DentalDepartures.com ). You’ll guide them through the process — from first contact to confirmed appointment — while delivering world-class service.

This role suits someone who thrives in a fast-paced, goal-oriented environment, loves connecting with people, and can sell with empathy and professionalism.

What You’ll Do

Sales Execution

Convert inbound / outbound leads via calls, chat, WhatsApp, and email into confirmed and complete bookings.

Follow up proactively with prospects to close deals and increase conversion rates.

Work closely with the internal Operations team to streamline communication between patients, Dental Departures and partnered clinics.

Hit or exceed individual monthly sales targets and revenue goals.

Customer Experience

Provide warm, informative, and patient-focused communication across all channels.

Offer solutions, promotions, and advice to help patients make the best treatment choices.

Follow up pre- and post-booking to ensure attendance and satisfaction.

CRM & Reporting

Maintain 95%+ accuracy on patient data, follow-ups, and tags in Zoho CRM.

Track pipeline performance and report on conversions, leads, and sales metrics.

Collaborate with Marketing and Supply teams to improve lead quality and clinic performance.

Team Collaboration

Join coaching sessions, performance reviews, and weekly team syncs.

Participate in sales challenges and contribute to team targets.

What We Offer :

Guarantee base : Fixed monthly salary paid in USD

Commission : 5% of all earned commissions

Bonuses : Tiered monthly rewards ($100–$1,000) + team bonuses

Incentives : Top performers win all-inclusive trips to global destinations

Benefits : 100% remote setup

Healthcare, mobile, and internet allowance

Unlimited paid sick & vacation days (based on approval)

Maternity / paternity leave (eligibility after 12 months)

Global Growth : Work with colleagues across 4 continents and gain exposure to international dental markets

Career Path : Performance-based promotion opportunities into Senior Sales or Team Lead roles

Requirements

Who You Are :

3–5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

Proven closer — track record of meeting / exceeding monthly sales targets

Fluent in English (verbal and written)

Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)

Comfortable working weekends (Saturday-Sunday) and flexible shifts

Reliable, organized, and proactive in a fully remote setup

Nice to Have :

Experience in medical / dental tourism or healthcare sales

International travel experience

Equipment Required :

Reliable laptop or desktop with webcam

High-speed internet + backup connection

Smartphone with WhatsApp and video capabilities

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients around the world access affordable, high-quality care.

Apply now at recruit@dentaldepartures.com and help us build the world’s largest global medical marketplace.

Benefits

100% remote work, healthcare allowance, mobile & internet allowance, unlimited sick & vacation days, maternity / paternity

100% remote setup

Healthcare, mobile, and internet allowance

Unlimited paid sick & vacation days (based on approval)

Maternity / paternity leave (eligibility after 12 months)

Global Growth : Work with colleagues across 4 continents and gain exposure to international dental markets

Career Path : Performance-based promotion opportunities into Senior Sales or Team Lead roles

Requirements

• 2-3 years Sales experience.
• 2+ years Cold calling experience (Outbound call is must)
• Fluent in English (verbal and written)
• need-2-have
• Ability to handle high volume of email, phone, chat, social media traffic simultaneously (leads & prospects)
• Experience meeting or beating sales targets
• Proven experience being in the ‘top tier’ of sales performance at your previous employers
• Fluent in Spanish / German / French / Arabic (verbal and written)
• nice-2-have
• Extensive technical experience with : MS Office (Outlook, Word, Excel, Teams Chat) or Google Business suite (Gmail, Calendar, Meet, Docs, Drive), CRM (Zoho, Zendesk, Salesforce, SugarCRM, Freshworks), phones (Twilio, RingCentral, Dialpad, CallTrackingMetrics, Tollfreeforwarding) , chat (LiveChat, Olark,
• Familiarity & knowledge of dental or medical procedures
• nice-2-have
• Excellent listening and writing skills

40+ WPM typing ability