Client Success Partner

Client Success Partner – BruntWork

As a Client Success Partner, you will play a pivotal role in ensuring the seamless onboarding and offboarding of staff, maintaining operational efficiency, and fostering a positive client-staff relationship. Your critical thinking, multitasking, and problem-solving skills will be instrumental in handling various responsibilities, including challenging conversations and feedback-driven improvements. Your ability to collaborate within a team, receive and act on feedback, and guide staff members through their journey with the company will contribute to the overall success of the organization.

Schedule

Schedule details are not specified in the posting.

Responsibilities

Onboarding :

• Monitor the Onboarding Pipeline to ensure a smooth transition at each step of the process.
• Guide staff through contract terms and expectations during the initial assignment phase.
• Coordinate the delivery of welcome packets, including client logins and software requirements, before the staff's first day.
• Conduct onboarding discussions to familiarize new hires with client house rules and guidelines.
• Complete the background check compliance for new hires.

Offboarding :

Operations :

Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Other

Industries

Staffing and Recruiting

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