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Customer Service Representative- 1 yr Experience- Night Shift
Customer Service Representative- 1 yr Experience- Night ShiftDempsey Inc • GEN MAXILOM AVE. CEBU CITY, Cebu, Philippines
Customer Service Representative- 1 yr Experience- Night Shift

Customer Service Representative- 1 yr Experience- Night Shift

Dempsey Inc • GEN MAXILOM AVE. CEBU CITY, Cebu, Philippines
8 days ago
Job description

QUALIFICATIONS :

  • Good at data entry and data analysis
  • Good written and verbal communication skills
  • Detail-oriented and highly organized
  • Ability to multitask
  • Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage
  • Must be adaptable and capable of observing frequent changes in internal and client procedures
  • Must be able to work with minimal supervision
  • Good knowledge of how to use the computer and navigate the internet
  • Great contributor even on matters outside his / her scope
  • Willing to work on-site at night shift schedule

RESPONSIBILITIES :

  • Use Excel workbooks to analyze data based on specific rules for the brand
  • Solve problems by monitoring dashboards and communicating with the US Team on potential
  • solutions

  • Prospect potential brands and services online
  • Communicate with the US and Philippine teams to ensure orders are placed smoothly
  • Collects, gathers, and analyzes necessary data to get the brand successfully onboarded
  • Works and collaborates with other departments to ensure the brand is successful
  • Liaise between suppliers and the corresponding operations department
  • Assists managers with marketing campaigns and promotions
  • Schedules meetings and appointments between clients and the US Managers.
  • Delivers other projects assigned by the US team
  • Employment Type : Full-Time

    Schedule : Night shift

    Salary Range : The salary will be customized according to their level of experience. Subject to evaluation.

    Cebu / Baybay Site : Full Onsite

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    Customer Service Representative • GEN MAXILOM AVE. CEBU CITY, Cebu, Philippines

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