Director of Operations (Healthcare)MicroSourcing • Taguig, Metro Manila, Philippines
Director of Operations (Healthcare)
MicroSourcing • Taguig, Metro Manila, Philippines
30+ days ago
Job descriptionProvide overall leadership and direction for healthcare operations. Develop, implement, and monitor operational strategies to achieve client and company objectives. Oversee workforce planning, staffing, and resource allocation across accounts. Drive operational excellence, compliance with healthcare standards, and adherence to client SLAs. Collaborate with senior leadership to ensure profitability and sustainable business growth. Lead continuous process improvements, innovation, and best practices in healthcare operations. Monitor KPIs and deliver performance reports to stakeholders. Serve as the key point of contact for client escalations, building strong relationships and trust. Mentor, coach, and develop management teams to strengthen leadership pipelines. Bachelor's degree in Healthcare Administration, Business Administration, or a related field. Minimum 10 years of experience in healthcare operations, with at least 5 years in a senior leadership role. Proven experience managing large-scale healthcare delivery operations or BPO healthcare accounts. Strong understanding of U.S. healthcare systems, compliance, and HIPAA regulations. Excellent leadership, organizational, and communication skills. Master's degree in Healthcare or Business Administration. Experience as a Site Director or equivalent leadership role in healthcare outsourcing. Demonstrated success in building client relationships and managing multi-site operations. Data-driven decision-making and proven success in operational scaling.
Join to apply for the Director of Operations (Healthcare) role at MicroSourcing
Director of Operations (Healthcare)
Location : Metro Manila
Work setup & shift : Onsite | Night shift
Why join MicroSourcing?
- Competitive Rewards : Above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit : Be part of a leadership culture that values teamwork and engagement.
- Work-Life Harmony : Stable schedules and leadership autonomy that support balance.
- Career Growth : Opportunity to lead, scale, and innovate operations in the healthcare domain.
- Inclusive Teamwork : A workplace that embraces diversity and inclusion across all levels.
Your Role
As a Director of Operations (Healthcare) , you will oversee site-level operations, ensuring excellence in service delivery, compliance, and business growth. You will manage strategic planning, resource allocation, and operational performance while driving efficiency and high-quality patient support outcomes for U.S.-based healthcare clients.
Key Responsibilities
What You Need
Non-negotiables / Minimum Requirements
Preferred skills / experience
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
For more information, visit
Terms & conditions apply
Seniority level : Director
Employment type : Full-time
Job function : Management and Manufacturing
Industry : Outsourcing and Offshoring Consulting
#J-18808-Ljbffr
Create a job alert for this search
Director Of • Taguig, Metro Manila, Philippines
Related jobs
Project Manager (Healthcare Operations).You’ll start by supporting meetings, documentation, and day-to-day coordination — and grow into full ownership of project timelines, deliverables, and team a...Show more
Streamline and optimize daily clinic workflows for maximum productivity and quality.Translate organizational goals into actionable initiatives that improve clinic performance.Analyze data, anticipa...Show more
Full-time, Independent Contractor.Monday–Friday, 9 : 00 AM to 6 : 00 PM Eastern Time.Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US a...Show more
Operations Director
Michael Page • Taguig, Metro Manila, Philippines
This opportunity is with a large organization in the business services industry, specializing in providing healthcare solutions.
The company is known for its strong focus on operational efficiency a...Show more
Last updated: 30+ days ago • Promoted
Clinical Director
JLC EXPRESS MANPOWER CORPORATION • Taguig, Metro Manila, Philippines
On-site - Taguig 1-3 Yrs Exp Bachelor Full-time.Manage oversee clinical operations and ensure compliance with healthcare regulations.
Maintain up to date, clear and accurate client care plans, recor...Show more
Last updated: 30+ days ago • Promoted
Operations Director (F&B)
HRTX • Taguig, Metro Manila, Philippines
Position : Operations Director (F&B).The Operations Director oversees multi-store restaurant operations in Luzon.The role is responsible for implementing operational strategies, managing performance...Show more
Last updated: 30+ days ago • Promoted
Head of Global Operations
JLC EXPRESS MANPOWER CORPORATION • Taguig, Metro Manila, Philippines
Lead and manage global operations strategy to optimize efficiency and productivity of workers or nurses.Management and Oversee, Client rosters.
Collaborate with cross-functional teams to drive opera...Show more
Last updated: 30+ days ago • Promoted
Project Manager (Healthcare Operations)
Hire Overseas • Metro Manila, PH
Quick Apply
Last updated: 25 days ago
Director of Operations (For Pooling Purposes Only)
TaskUs • Pasig, Metro Manila, Philippines
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast‑growing technology companies, helping its clients represent, protect and grow their brands.Levera...Show more
Last updated: 20 days ago • Promoted
Director of Operations
SYSGEN RPO • Makati, Metro Manila, Philippines
SYSGEN RPO Makati, National Capital Region, Philippines.The VP of Operations – Philippines oversees the operational and administrative aspects of a global company's Philippine operations, ensuring ...Show more
Last updated: 30+ days ago • Promoted
Clinic Operations Lead (Malabon) | Onsite
TASQ Staffing Solutions • Malabon, Metro Manila, Philippines
Quick Apply
Last updated: 20 days ago
Operations Specialist (US Healthcare Company) - A097
Pearl • Manila, Metro Manila, PH
Quick Apply
Last updated: 11 days ago
Director of Operations
Midwest Ear, Nose & Throat Specialists • Metro Manila, Philippines
Human Resources Director @ Midwest ENT | SHRM-CP.Midwest ENT Specialists is a growing, patient-centered organization dedicated to delivering comprehensive, high-value healthcare.We are seeking a sk...Show more
Last updated: 8 days ago • Promoted
Healthcare Ops Director : Elevate Patient Experience
Midwest Ear, Nose & Throat Specialists • Metro Manila, Philippines
A healthcare organization in the Philippines is seeking a Director of Operations to oversee clinical operations, patient scheduling, and leadership development.
Responsibilities include developing s...Show more
Last updated: 10 days ago • Promoted
Medical Director - Appeals & Operations Leader
Optum • Makati, Metro Manila, Philippines
A leading healthcare organization based in Metro Manila, Makati, is seeking an experienced operations manager.The ideal candidate will have a medical license and over 5 years of experience in opera...Show more
Last updated: 6 hours ago • Promoted • New!
Director of Operations
Confidential Company • Metro Manila, Philippines
Banking, Financial Services, and Insurance (BFSI) vertical.Your role will focus on driving operational excellence, optimizing performance, and ensuring exceptional customer service across our BFSI ...Show more
Last updated: 8 days ago • Promoted
Regional Operations Director - APAC
Indie Campers • Manila, Metro Manila, Philippines
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.Thanks to its digital approach and customer-centric orientation, Indie Campers has develop...Show more
Last updated: 30+ days ago • Promoted
Director of Operations (US Healthcare RCM)
MED-METRIX INTERNATIONAL PH-I, INC. • Metro Manila, Philippines
Provide leadership to RCM / AR Follow Up Managers and their teams, including supervision of staff, reviewing of processes, and providing recommendations for improvement of operations.Meet or exceed n...Show more
Last updated: 30+ days ago • Promoted
Director of Operations (US Financial Program Experience Required)
ALORICA TELESERVICES, INC. • Quezon City, Metro Manila, Philippines
As the Director of Operations for BFS you will play a crucial role in leading and managing the operations of our call centre serving the Banking, Financial Services and Insurance (BFS) Vertical and...Show more
Last updated: 24 days ago • Promoted
Strategic Healthcare Leader - Operations & Growth
Pharmacare • , Metro Manila, Philippines, Metro Manila, Philippines
A healthcare organization in Metro Manila is seeking an experienced leader to oversee operations, ensure compliance, and manage financial resources.
The ideal candidate should have 5–7 years of heal...Show more
Last updated: 7 days ago • Promoted
Securities Operations Director | Nightshift Onsite
TASQ Staffing Solutions • Taguig, Metro Manila, Philippines
A staffing solutions company is seeking a Securities Operations Director in Taguig to manage teams and oversee operations in Wealth and Investment Management.
The ideal candidate must have over 8 ye...Show more
Last updated: 10 days ago • Promoted