GEC Service Director Design and EngineeringArcadis • Batangas City, Batangas, Philippines
GEC Service Director Design and Engineering
Arcadis • Batangas City, Batangas, Philippines
30+ days ago
Job descriptionIndividual Accountabilities Standardization & Automation of Service Delivery - Develop and implement standard ways of working for the Service Line, including governance and assurance across the discipline using standardized processes and best practices. Align with Global Procedures. Define the standard GEC role within service delivery and influence alignment across the global business with the GBA Service Director. Own standardized approaches in GEC and lead continuous improvement. Provide assurance that standards are delivered, adopted and complied with. Identify, develop, and deploy automated solutions to repeatable processes to improve efficiency and reduce delivery costs; contribute to service-based digital tools. Drive adoption of digital tools and products within BA’s. Quality / Service Excellence - Develop service delivery plans with high standards of service quality, driving client satisfaction and alignment with Global Procedures. Lead in using optimized ways of working and stimulate Service Leadership in projects with a focus on Quality, Assurance & compliance. Ensure planning of GEC project contributions aligns with the framework. Capability Development - Define strategic and long-term requirements for skills and capabilities; build GEC competence to support growth, efficiency and scale. Promote knowledge sharing through webinars, workshops, and presentations; attract improved work from countries. Connected Data - Develop strategies for selecting, storing, maintaining and reusing data in service delivery. Showcase value from data and participate in global data communities. Sustainability - Drive sustainability in service delivery by sharing best practices and identifying opportunities to embed sustainability. Organization - Establish a GEC network of SMEs and participate in global service communities (SEGs, COPs). Growth - Participate in tenders / global accounts when applicable; contribute to global value propositions and advocate for GEC in global communities; develop growth plans with Discipline Directors and BAs. GEC Contribution - Improve GEC contribution by standardizing work splits between BA and GEC and targeting contributions. Key Shared Accountabilities - Develop GEC capability development strategy; prioritize automation initiatives; coordinate with GEC Automation leads, Digital Intelligence teams, Asset Management, BIM / Design Automation, and Quality functions to deliver integrated solutions. Decision rights - Drive efficiency via standardization and automation; execute discipline strategy; lead GEC communities; drive capability development and digital tools; support delivery. Important Metrics - Adoption of Global Procedures and digital tools; efficiency gains; quality of deliverables; tailored training implementation. Significant professional experience in the service (15+ years), ideally with global exposure and working to diverse standards and practices. Excellent influencing and collaboration skills at a strategic level and leadership at a service level. Strategic mindset capable of identifying opportunities across the business to benefit the service, Arcadis, and clients. Ability to coach and develop teams; strong interpersonal and technical leadership capabilities. Strong stakeholder management, results orientation, and ability to work across cultures. Ability to lead service expert groups and guide content and topics for service development within GEC and globally. Global / GBA Service Director GEC S&A and Data Director Global Automation Director Service Transition Director Global Data and Information Management Director GEC Service Transition Director BA Service Leads / Directors GEC Quality Director / Country Managers GEC BIM / Design Automation Leads GEC Learning & Development BPs Digital Intelligence Products Director Mid-Senior level Full-time Other Industries Professional Services
GEC Service Director Design and Engineering
Locations : India, Philippines or Romania
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are 36,000+ people in over 70 countries, focused on improving quality of life and solving complex challenges with sustainable impact.
The role sits within our global business area Resilience and focuses on driving service excellence, capability development and data-driven delivery across the GEC. This is a full-time role based in the locations above.
Role description
- Purpose - This is a key role within the Global Excellence Centre supporting the global Services strategy and excellence. Drive excellence in GEC service delivery within the service area, position GEC as a centre of excellence, and support the implementation of the global S&A strategy. Ensure capability excellence drives service delivery quality, sustainability focus, and data reusability.
- Reporting Lines - Reports to the GEC Business Area Director / GEC Director, with a dotted line to the GBA Service Director.
- The role is a full time position.
Role accountabilities
Qualifications & Experience
Be curious : demonstrate global, strategic thinking; digitally savvy and entrepreneurial; build value-adding networks; pursue innovation and continuous learning; engage diverse viewpoints.
Drive success : foster shared ownership and accountability; maintain clarity and motivation; align personal goals with organizational objectives; demonstrate commercial and sustainability focus.
Ignite passion : model commitment to improving quality of life and sustainability; communicate clearly; connect individual work to the bigger picture; maintain resilience and support others.
Main Working Contacts
Why Arcadis?
We empower people to be their best and value every contribution. We are a people-first business that supports career growth, sustainability, and inclusive leadership. Join Arcadis and help deliver sustainable solutions for a more prosperous world.
Seniority level
Employment type
Job function
#J-18808-Ljbffr
Create a job alert for this search
Director Engineering • Batangas City, Batangas, Philippines
Related jobs
Head of Engineering
tawk.to • Batangas City, Batangas, Philippines
We are a globally distributed, bootstrapped company with a simple mission — to help businesses meet their customers where they are.
As part of our continuous growth, we are seeking a Head of Enginee...Show more
Last updated: 3 days ago • Promoted
Execution & Enablement Manager APAC
dLocal • Batangas City, Batangas, Philippines
Execution & Enablement Manager APAC at dLocal.You will contribute to our operational excellence across dLocal's Payins network, managing relationships with financial partners to boost approval rate...Show more
Last updated: 26 days ago • Promoted
Partner Sales Director - IHV Alliances
Canonical • Batangas City, Batangas, Philippines
Partner Sales Director - IHV Alliances.Be among the first 25 applicants.Partner Sales Director - IHV Alliances.Canonical is a leading provider of open source software and operating systems to the g...Show more
Last updated: 30+ days ago • Promoted
Remote Customer Service & Call Center Director (100+ Agents)
Manpower Genius • Batangas City, Batangas, Philippines
A leading recruitment agency is seeking an Operations Director / Manager to lead a customer service and call center team.
This fully remote role requires managing a large team and optimizing workflows...Show more
Last updated: 3 days ago • Promoted
Remote Head of Engineering — Scale High-Impact Teams
Bet On Talent • Batangas City, Batangas, Philippines
A fast-paced online gaming company is seeking a senior engineering leader to build and mentor high-performing teams.The ideal candidate will have over 7 years of software engineering experience, pr...Show more
Last updated: 3 days ago • Promoted
Commercial Director - Fintech (Remote)
Michael Page • Batangas City, Batangas, Philippines
High-Impact Leadership Opportunity in a Fast-Growing Digital Bank.Autonomy and Strategic Influence.A tech-driven financial institution enabling embedded banking solutions across various industries ...Show more
Last updated: 30+ days ago • Promoted
Operations Director / Manager - Customer Service & Call Center Team
Manpower Genius • Batangas City, Batangas, Philippines
Operations Director / Manager - Customer Service & Call Center Team.Customer Service and Call Center Leader.This leader will manage an outsourced vendor-operated call center, optimize systems and w...Show more
Last updated: 21 days ago • Promoted
Leads Generation Executive
SEEK • Batangas City, Batangas, Philippines
SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia.SEEK has been helping people live more fulfilling and productive working lives and helping organi...Show more
Last updated: 15 days ago • Promoted
Head of Engineering, AI Safety Services
TaskUs • Batangas City, Batangas, Philippines
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across twelve c...Show more
Last updated: 1 day ago • Promoted
Global Head of GSI Alliances
Canonical • Batangas City, Batangas, Philippines
Be among the first 25 applicants.Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.
Our platform, Ubuntu, is very widely u...Show more
Last updated: 30+ days ago • Promoted
Execution & Enablement Associate APAC
dLocal • Batangas City, Batangas, Philippines
Local enables the biggest companies in the world to collect payments in 40 countries in emerging markets.Global brands rely on us to increase conversion rates and simplify payment expansion effortl...Show more
Last updated: 12 days ago • Promoted
Principal UIUX Designer
ShaeWellness • Batangas City, Batangas, Philippines
We build AI‑first, precision‑personalized wellbeing products (Digital Twins, Clinical AI, AI for Schools, and more) that ship as white‑label apps across many industries.
Your mission : craft jaw‑drop...Show more
Last updated: 28 days ago • Promoted
Solutions Architect
HawodTech Solutions • Batangas City, Batangas, Philippines
The Solutions Architect will play a critical role in helping our product development teams create modern, well-considered applications that will delight our customers.
They will help our teams thriv...Show more
Last updated: 30+ days ago • Promoted
Remote Chief AI Safety Engineering Leader
TaskUs • Batangas City, Batangas, Philippines
A global technology services provider is seeking a Head of Engineering for AI Safety Services in the Philippines.This role involves leading a team to innovate AI safety methodologies while driving ...Show more
Last updated: 1 day ago • Promoted
Head of Engineering
Bet On Talent • Batangas City, Batangas, Philippines
Remote from Europe (working hours : day time CET).Build and lead high-performing engineering teams (Backend, Frontend, DevOps, Internal Games), fostering a strong culture of quality, ownership, and ...Show more
Last updated: 3 days ago • Promoted
Regional Director - Asia-Pacific
Spirit of America • Batangas City, Batangas, Philippines
Regional Director - Asia-Pacific.Spirit of America is a privately funded 501c3 nonprofit headquartered in Arlington, Virginia.
Our mission is to engage citizens in preserving the promise of a free a...Show more
Last updated: 19 days ago • Promoted
Workday Financials Senior Principal Consultant (Global Delivery Center)
Collaborative Solutions • Batangas City, Batangas, Philippines
Cognizant Workday Practice is seeking Financials Consultants with Financial Management systems experience and expertise in the areas of General Ledger, Billing, Receivables, Procurement, Payables, ...Show more
Last updated: 30+ days ago • Promoted
Software Engineering Manager - Sustaining Engineering
Canonical • Batangas City, Batangas, Philippines
Software Engineering Manager - Sustaining Engineering.Software Engineering Manager - Sustaining Engineering.Software Engineering Manager - Sustaining Engineering.
Be among the first 25 applicants.So...Show more
Last updated: 30+ days ago • Promoted