Job descriptionCall, SMS, email, and follow up with inbound leads and online enquiries.Qualify clients based on their project type, location, budget, and timeline and get them on the right service.Schedule paid phone or onsite appointments with our Building ConsultantMaintain accurate records of all interactions and outcomes in our CRM system (HubSpot).Take payment, send confirmation and reminder emails to clients for booked appointments.Coordinate with the marketing and management team to improve lead quality and conversion rates.Track performance metrics, report weekly results to management, and meet established KPI targets.