Network and Telecommunications Department Head

Job Summary

The position is primarily responsible for the set-up and maintenance of the organization’s network infrastructure and servers, supports end-users as well as services clients. Responsible for the overall engineering and 24x7 support operations.

Job Description

I. Primary Duties and Responsibilities

• Network support of trading system desktop applications.
• Attends to telephone inquiries and support requests on matters concerning the trading system application configuration, installation, and other technical concerns.
• Provide technical support to employees for computer applications (Email, Helpdesk, OS, and Desktop Software Applications), network and telecommunications-related concerns.
• Maintain and support the Wi-Fi connectivity of clients and employees.
• Maintain and support Cisco Switches and Routers, Cisco Voice Gateways and Call Managers, and other Network Equipment and Servers.
• Maintain and support the Microsoft Active Directory.
• Provide assistance to Telcos and clients on connectivity and cabling requirements.
• Monitoring and maintenance of PSE’s Network Operation Center and Colocated Data Centers.
• Supervises the Network Administrator and Network Specialists.
• Responsible for R&D and Technology reviews.
• Provide Technical Trainings to team members.
• Perform network architecture reviews and develop detailed engineering design and deployment plans.
• Identify the KRAs and accomplish the Performance Evaluation of Team members.
• Responsible for the budget planning and provision of Project Concepts.
• Assesses and recommends network requirements.
• Do other functions assigned by the Division Head.

II. Leadership Management

Qualifications

#J-18808-Ljbffr