Cloud & Infrastructure Operations Manager - Makati City

Cloud & Infrastructure Operations Manager - Makati City

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.

We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

We are seeking a dynamic and hands-on Operational Manager  to oversee and coordinate our IT operations team in Makati, Philippines, with a focus on Network  and Identity and Access Management (IAM)  services as part of the Cloud Foundation. This role is pivotal in ensuring operational excellence, incident coordination, and seamless collaboration across our global IT infrastructure, particularly between our operations centers in Switzerland and Philippines.

This is not a purely managerial role. The ideal candidate is expected to actively contribute technically - spending a significant portion of their time working directly on operational tasks in either Network  or IAM , depending on their area of expertise. A solid understanding of both domains is essential to effectively support the team and lead by example.

Your Key Tasks

Team Leadership & Coordination

• Lead and manage the day-to-day operations of the Network and IAM teams in Makati, focusing on Network and IAM services.
• Support onboarding, training, and development of team members to maintain a high-performing and knowledgeable workforce.
• Foster a culture of accountability, collaboration, and technical excellence within the team.

Hands-On Technical Contribution

Incident & Service Management

Collaboration & Stakeholder Engagement

Qualifications

Education & Experience

Technical Expertise

Operational & Organizational Skills

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.

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