Senior AI and ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Consumer Engineering (CE) team is responsible for building all consumer-facing experiences. We are expanding our capabilities to power the next generation of AI-driven consumer experiences that surprise and delight. We plan to achieve this by building innovative new platforms, frameworks, and solutions designed to make healthcare easy and personalized. As a Senior Software Engineer on this team, you will be a key technical contributor, designing and building the core AI / ML systems that drive these experiences.

Key Challenges :

• Simplifying Healthcare Complexity : Apply your engineering skills and AI / ML techniques to build systems that navigate the intricate healthcare landscape, making it easier for millions of users to access care
• Building Scalable AI Systems : Design, implement, and deploy robust, production-grade AI solutions capable of handling large volumes of data and user interactions within our consumer-facing applications
• Driving Rapid Innovation : Implement and experiment with new AI advancements (like LLMs) to solve real-world healthcare problems effectively and ethically, contributing practical solutions
• Cross-Functional Integration : Build and integrate AI capabilities seamlessly into broader consumer experiences, collaborating effectively with product, design, and fellow engineers

Primary Responsibilities :