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Customer Service Representative - Mostly Chat Support
Customer Service Representative - Mostly Chat SupportQ2 HR Solutions • Merville, Parañaque, National Capital Region, Philippines
Customer Service Representative - Mostly Chat Support

Customer Service Representative - Mostly Chat Support

Q2 HR Solutions • Merville, Parañaque, National Capital Region, Philippines
8 days ago
Job description

Now Hiring : Customer Service Specialist

Industry : Online Gaming

Location : Onsite – Merville, Parañaque

Schedule : Shifting (Day and Graveyard Shifts)

About the Role

You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry.

Who Can Apply?

  • Fresh graduates and career shifters are welcome
  • Experience in BPO, gaming support, or customer service is an advantage but not required
  • At least a Senior High School or High School (old curriculum) graduate
  • Strong communication skills in English and Tagalog
  • Typing speed of 40 WPM
  • Proficient in MS Office and computer navigation
  • Willing to work onsite, on shifting schedules, and during holidays
  • Trustworthy, team-oriented, and maintains confidentiality

What You’ll Do :

  • Deliver excellent customer support via chat and email
  • Handle and resolve inquiries and concerns professionally
  • Record and maintain accurate logs of customer interactions
  • Provide feedback and insights to help improve service quality
  • Perks and Benefits :

  • HMO coverage from Day 1
  • Career growth opportunities
  • Supportive, inclusive, and friendly work culture
  • Dynamic and fast-paced work environment
  • Create a job alert for this search

    Customer Service Representative • Merville, Parañaque, National Capital Region, Philippines

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