Talent.com
Migraine Care Navigator (Healthcare/ Migraine Center) - A183
Migraine Care Navigator (Healthcare/ Migraine Center) - A183Pearl • Metro Manila, PH
No longer accepting applications
Migraine Care Navigator (Healthcare / Migraine Center) - A183

Migraine Care Navigator (Healthcare / Migraine Center) - A183

Pearl • Metro Manila, PH
17 days ago
Job type
  • Quick Apply
Job description

Industry : Healthcare / Patient Operations / Clinical Support

Work Arrangement : Fully Remote

Job Type : Full-time

Work Schedule : Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST

Locations :

  • Philippines (primary)
  • LATAM (Mexico, Colombia, Brazil, Argentina)
  • Other remote regions with strong English communication and healthcare operations experience

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for : WATCH HERE

Why Work with Us?

At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a fast-growing healthcare provider focused on delivering personalized care for patients suffering from chronic headaches and migraines . Their mission is to provide compassionate, specialized treatment that improves quality of life. The team combines clinical expertise, empathy, and innovation to ensure every patient receives exceptional, ongoing support throughout their care journey.

Role Overview

We’re hiring a Migraine Care Navigator to serve as the primary point of contact for patients, guiding them through their care journey with empathy, precision, and proactive communication. You’ll manage patient onboarding, appointments, and follow-ups—ensuring each interaction reflects compassion, efficiency, and clinical accuracy.

This role is ideal for someone with a healthcare background who’s passionate about improving patient outcomes and thrives in a supportive, mission-driven environment.

Your Impact

You’ll play a vital role in transforming how patients experience care. By coordinating between patients, clinicians, and administrative teams, you’ll ensure that each patient feels heard, supported, and informed—contributing directly to improved patient satisfaction and operational efficiency.

Core Responsibilities

Patient Intake & Onboarding – 30%

  • Conduct initial patient intake assessments, gathering relevant health and symptom details.
  • Guide new patients through the onboarding process and explain treatment pathways.
  • Coordinate with providers to ensure accurate documentation and communication of care plans.
  • Patient Care & Support – 30%

  • Manage and schedule appointments efficiently to minimize wait times.
  • Follow up post-appointment to monitor patient progress and care adherence.
  • Assist patients with rescheduling as needed to ensure continuity of care.
  • Provide educational materials and address patient inquiries, escalating complex cases to the clinical team.
  • Coordination & Quality Improvement – 25%

  • Collaborate with medical, administrative, and billing teams to maintain accurate patient records.
  • Support billing and insurance workflows, including prior authorizations and claims follow-ups.
  • Collect patient feedback and identify areas for process improvement.
  • Operational Support & Communication – 15%

  • Liaise with internal teams to resolve scheduling or documentation issues promptly.
  • Track assigned cases and ensure follow-ups are completed on time.
  • Contribute to SOP enhancements that streamline communication and patient experience.
  • Requirements

    Must-Have (Required) :

  • 2–3+ years of experience in patient navigation, healthcare coordination, or medical assistance .
  • Background in healthcare operations or patient advocacy with knowledge of medical terminology.
  • Strong communication and empathy skills—able to comfort and guide patients professionally.
  • Familiarity with EHR / EMR systems, scheduling software, and HIPAA compliance .
  • Excellent organizational skills; able to multitask and manage high patient volume.
  • Strong attention to detail and reliability in maintaining patient documentation.
  • Nice-to-Have (Preferred) :

  • Experience supporting U.S.-based healthcare providers .
  • Familiarity with insurance and prior authorization processes.
  • Previous experience in telehealth or specialty clinic environments.
  • Adaptable and comfortable working in evolving healthcare workflows.
  • Tools Proficiency

    Required :

  • Communication Tools : Slack, Zoom, Gmail
  • Patient Systems : EHR / EMR, Airtable, or similar
  • Scheduling Tools : Calendly, Google Calendar
  • Productivity Tools : Google Workspace (Docs, Sheets, Drive)
  • Preferred :

  • Task Management : Notion, Asana
  • Customer Support : Zendesk, Dialpad, or Front
  • Benefits

  • Competitive Salary : Based on experience and skills
  • Remote Work : Fully remote—work from anywhere
  • Health Coverage for PH-based talents : HMO coverage after 3 months for full-time employees
  • Generous PTO : In accordance with company policy
  • Direct Mentorship : Guidance from international industry experts
  • Learning & Development : Ongoing access to resources for professional growth
  • Global Networking : Connect with professionals worldwide
  • Work-Life Balance : Flexible hours that support a healthy balance
  • Our Recruitment Process

  • Application
  • Screening
  • Skills Assessment
  • Top-grading Interview
  • Client Interview
  • Job Offer
  • Client Onboarding
  • Ready to Join Us?

    If you’re passionate about patient care and thrive in fast-paced, mission-driven environments, this role is for you. Apply now to join a healthcare team making a lasting impact on the lives of migraine patients.

    Create a job alert for this search

    Navigator Healthcare • Metro Manila, PH

    Related jobs
    Inpatient Medical Coder (CCS, CIC) RN License required | TWFH

    Inpatient Medical Coder (CCS, CIC) RN License required | TWFH

    HRTX • Taguig, Metro Manila, Philippines
    At least 1 year of experience in IP Medical Coding.Must have an active CIC, CCS certification.Review inpatient medical records and assigned accurate ICD-10-CM and PCS codes for diagnoses.Assign and...Show more
    Last updated: 30+ days ago • Promoted
    Call Center Workforce Scheduler - Quezon City

    Call Center Workforce Scheduler - Quezon City

    TASQ Staffing Solutions • Quezon City, Metro Manila, Philippines
    About the job Workforce Scheduler (Quezon City) | Onsite.At least 1 year experience as WFM Scheduler in a BPO / Call Center Setup. All candidates must be amenable to start ASAP.The scheduling and serv...Show more
    Last updated: 30+ days ago • Promoted
    Medical Coder (Outpatient, Inpatient, HCC, RiskAdjustment)

    Medical Coder (Outpatient, Inpatient, HCC, RiskAdjustment)

    HRTX • Quezon City, Metro Manila, Philippines
    This position involves reviewing clinical documentation and accurately assigning medical codes for diagnostic and procedural services. Ideal candidates will have a solid background in either Outpati...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Medical Coder (CCS, CIC) RN License required |TWFH

    Inpatient Medical Coder (CCS, CIC) RN License required |TWFH

    HRTX • Taguig, Metro Manila, Philippines
    At least 1 year of experience in IP Medical Coding.Must have an active CIC, CCS certification.Review inpatient medical records and assigned accurate ICD-10-CM and PCS codes for diagnoses.Assign and...Show more
    Last updated: 30+ days ago • Promoted
    HCC / Risk Adjustment Coder

    HCC / Risk Adjustment Coder

    HRTX • Quezon City, Metro Manila, Philippines
    We're Hiring : HHC / Risk Adjustment Coder (Remote).Are you a certified coder with experience in Home Health Care (HHC) or Risk Adjustment coding? Join our growing team and play a vital role in impr...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Medical Coder (CCS / CIC Certified) (Remote)

    Inpatient Medical Coder (CCS / CIC Certified) (Remote)

    HRTX • Metro Manila, Philippines
    At least 2 years of experience in IP Medical Coding.Must be a College Graduate of any med-allied course.Must have an active CIC, CCS certification. Review inpatient medical records and assigned accu...Show more
    Last updated: 30+ days ago • Promoted
    Medical Coder (Outpatient, Inpatient, HCC, Risk Adjustment)

    Medical Coder (Outpatient, Inpatient, HCC, Risk Adjustment)

    HRTX • Quezon City, Metro Manila, Philippines
    This position involves reviewing clinical documentation and accurately assigning medical codes for diagnostic and procedural services. Ideal candidates will have a solid background in either Outpati...Show more
    Last updated: 30+ days ago • Promoted
    Remote - Inpatient Medical Coder

    Remote - Inpatient Medical Coder

    HRTX • Quezon City, Metro Manila, Philippines
    Must have 2 years experience in medical coding.In-depth knowledge of ICD-10-CM, CPT, and HCPCS coding systems.Familiarity with healthcare regulations and compliance standards.Review and analyze med...Show more
    Last updated: 30+ days ago • Promoted
    MEDICAL CODERS (HCC, IP, OP, RA) With SOB!!

    MEDICAL CODERS (HCC, IP, OP, RA) With SOB!!

    HRTX • Quezon City, Metro Manila, Philippines
    Review and analyze medical records to assign accurate codes (ICD-10-CM, CPT, HCPCS) based on documentation.Ensure coding quality and accuracy in accordance with official coding guidelines, payer po...Show more
    Last updated: 30+ days ago • Promoted
    In-Patient Medical Coder (Quezon City) | Onsite

    In-Patient Medical Coder (Quezon City) | Onsite

    TASQ Staffing Solutions • Quezon City, Metro Manila, Philippines
    Certification : Active CIC or CCS Certification.Bachelor's degree in nursing or a related field (medical allied courses). Advanced degrees or certifications may be preferred.Show more
    Last updated: 30+ days ago • Promoted
    Medical Coders (CIC, COC, CRC, CCS, CPC)

    Medical Coders (CIC, COC, CRC, CCS, CPC)

    HRTX • Quezon City, Metro Manila, Philippines
    Must have 2 years experience in medical coding.Certified Professional Coder (AHIMA or AAPC approved).In-depth knowledge of ICD-10-CM, CPT, and HCPCS coding systems. Familiarity with healthcare regul...Show more
    Last updated: 30+ days ago • Promoted
    Migraine Care Navigator (Healthcare / Migraine Center) - A140

    Migraine Care Navigator (Healthcare / Migraine Center) - A140

    Pearl • Metro Manila, PH
    Quick Apply
    Healthcare / Patient Operations / Clinical Support.Monday to Friday, 40 hours per week — 8 : 00 AM–5 : 00 PM / 9 : 00 AM–6 : 00 PM PST. LATAM (Mexico, Colombia, Brazil, Argentina).Other remote regions with ...Show more
    Last updated: 20 days ago
    IP Coder (CIC or CCS)_WORK FROM HOME

    IP Coder (CIC or CCS)_WORK FROM HOME

    HRTX • Taguig, Metro Manila, Philippines
    Medical Allied Course Graduate.With at least 2 Years of Inpatient Coding Experience.Must have an active Medical Coding Certification (CIC / CCS / CPC). Experience in any EMR systems such as Epic, Cerner...Show more
    Last updated: 30+ days ago • Promoted
    MEDICAL CODERS WITH SOB (HCC, IP, OP, RA)

    MEDICAL CODERS WITH SOB (HCC, IP, OP, RA)

    HRTX • Taguig, Metro Manila, Philippines
    Review and analyze medical records to assign accurate codes (ICD-10-CM, CPT, HCPCS) based on documentation.Ensure coding quality and accuracy in accordance with official coding guidelines, payer po...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Medical Coder (CCS / CIC Certified)(Remote)

    Inpatient Medical Coder (CCS / CIC Certified)(Remote)

    HRTX • Metro Manila, Philippines
    At least 2 years of experience in IP Medical Coding.Must be a College Graduate of any med-allied course.Must have an active CIC, CCS certification. Review inpatient medical records and assigned accu...Show more
    Last updated: 30+ days ago • Promoted
    IP Medical Coder - WFH

    IP Medical Coder - WFH

    HRTX • Taguig, Metro Manila, Philippines
    The Inpatient Medical Coder is responsible for reviewing, analyzing, and assigning accurate ICD-10-CM / PCS diagnosis and procedure codes to inpatient medical records. This role ensures coding complia...Show more
    Last updated: 30+ days ago • Promoted
    CDI Team Leader (Quezon City) | Onsite

    CDI Team Leader (Quezon City) | Onsite

    TASQ Staffing Solutions • Quezon City, Metro Manila, Philippines
    License - Active PHRN & USRN License.At least 3 to 5 years of recent clinical work experience in the Medical-Surgical Area, ICU, Telemetry, or Emergency Department. Supervise and coordinate the dail...Show more
    Last updated: 30+ days ago • Promoted
    Inpatient Medical Coder

    Inpatient Medical Coder

    HRTX • Quezon City, Metro Manila, Philippines
    Were Hiring : Inpatient Medical Coder (WFH | Dayshift).Join a growing and dynamic healthcare team as an.If you're a certified coder with experience in hospital inpatient coding, we want to hear from...Show more
    Last updated: 30+ days ago • Promoted