The Site Lead is responsible for overseeing the day-to-day operations, strategic direction, and performance of the site. This role ensures service excellence, operational efficiency, and effective stakeholder engagement across geographies, while fostering a strong leadership culture and continuous improvement mindset.
The position will be the company’s most senior position in country and will report directly to a senior stakeholder based outside of the Philippines. Direct staff management responsibilities are relatively minimal given the fact the business operates with a matrix reporting structure, thus the vast majority of staff have functional reporting lines to managers located in a variety of global locations.
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Site Lead • Makati, Metro Manila, Philippines