Sales Coordinator (In-house Sales)

Job Summary

We are seeking a highly analytical and organized Data-Driven Sales Coordinator to support our sales team with actionable insights, streamlined processes, and data-focused strategies. The ideal candidate combines a solid understanding of sales operations with strong data analytics skills to optimize performance, forecast sales trends, and improve reporting accuracy. This is a key role that bridges the gap between sales execution and data intelligence.

Key Responsibilities :

• Monitor and analyze sales KPIs (conversion rates, pipeline velocity, win / loss rates, etc.).
• Prepare and present sales performance dashboards and reports for leadership.
• Handle incoming inquiries and provide product information to customers.
• Reach out to potential and existing clients through calls, emails, or online platforms to generate sales.
• Prepare and send quotations, proposals, and order confirmations.
• Coordinate with the logistics, accounting, and marketing teams to ensure smooth transaction flow.
• Maintain and update customer records in the company’s database.
• Follow up on pending quotations, payments, and deliveries.
• Meet or exceed monthly and quarterly sales targets.
• Provide excellent after-sales service and maintain long-term customer relationships.
• Monitor market trends and competitor activities to identify sales opportunities.
• Coordinate cross-functional activities to ensure timely execution of sales initiatives.
• Support onboarding and training efforts for new sales hires related to tools and processes.
• Manage the flow of sales documentation and communications.
• Identify trends and outliers in sales data to help with strategic decision-making.

Requirements :