Collections Team Lead - Travel Outbound Collections (Quezon City)TASQ Staffing Solutions • Quezon City, Metro Manila, Philippines
Collections Team Lead - Travel Outbound Collections (Quezon City)
TASQ Staffing Solutions • Quezon City, Metro Manila, Philippines
19 hours ago
Job type
- Quick Apply
Job descriptionOverall 2 years team lead experience, and 1 year collections supervisor background (Financial Banking / Telco / Healthcare, etc.) Supervision & Mentoring : Leading, motivating, and providing ongoing support and guidance to team members. Performance Monitoring : Tracking individual and team metrics (KPIs), conducting regular performance reviews, providing feedback, and implementing performance improvement plans when necessary. Training & Development : Providing ongoing coaching and training on collection techniques, internal systems, and customer service skills to enhance team capabilities. Workforce Management : Coordinating work assignments, managing schedules and leave requests, and ensuring appropriate staffing levels to meet operational demands. Fostering a Positive Environment : Building a motivating and collaborative work culture that encourages teamwork and continuous improvement.
About the job : Collections Team Lead - Travel Outbound Collections (QC) | Onsite
Nature Of the Account : Travel Outbound Collections
Start Date : ASAP
Type of Support : Voice
Work Arrangement : 100% Onsite (EDSA, Quezon City)
Shift Schedule | Rest days : 24x7
Educational Requirement :
- Finished at least 2 years in college without back subject / s
Work Experience :
Responsibilities :
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Team Lead • Quezon City, Metro Manila, Philippines
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