Customer Service Representative - Tax Specialist (Cebu WFH)

We are looking for a Customer Service Representative – Tax Specialist to join our Sales Tax Operations team. The ideal candidate should possess excellent written and verbal communication skills, as well as a passion for delivering exceptional customer service.

RESPONSIBILITIES :

• Handle inbound and outbound calls related to sales tax inquiries and issues
• Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance
• Support clients with document submissions and data validation
• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting

QUALIFICATIONS :