CSR - up to 27k salary and up to 45k incentives - virtual process

What You’ll Be Doing :

Answering inbound calls and providing timely, professional assistance

Resolving customer concerns and inquiries efficiently and accurately

Logging interactions and ensuring proper follow-up

Identifying opportunities to enhance the overall customer experience

Complying with company policies and procedures

Collaborating with internal teams to ensure quality service

What We’re Looking For :

No prior experience required — fresh graduates and career shifters are welcome

Good communication and active listening skills

Problem-solving skills and a customer-focused mindset

Basic computer skills and ability to learn new tools

Willingness to work onsite in IT Park, Cebu City

Positive attitude and commitment to delivering great service

What We Offer :

Competitive salary package with performance-based incentives (up to ₱35,000)

Opportunities for career growth and promotion from within

Comprehensive healthcare benefits (medical & dental)

Paid vacation and sick leave

Fun, engaging workplace with team activities and employee events

We welcome applications from individuals with disabilities. If you require any accommodations during the hiring process, please let us know—we're happy to assist.