Solutions Architect

PURPOSE

This person is responsible for the overall design of the application and mapping the business requirements to systems / technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.

DUTIES AND RESPONSIBILITIES

• Supports sales productivity and deals with process flow by handling complex solutions.
• Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company
• Articulates technology and product positioning to both business and technical users
• Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points and are appropriately supported by key customer technical decision-makers
• Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills
• Completes required training, development and certification objectives within the assigned time frame
• Performs any other duties that may be assigned as needed

QUALIFICATIONS

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