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Sales Support Representative

Sales Support Representative

Office BeaconPhilippines
30+ days ago
Job description

Job Description

  • Answering customer inquiries and following up with customers about their order status.
  • Assisting with troubleshooting for client orders, account statuses, and pertinent issues
  • Keeping up with sales trends and liaising with account managers to develop sales strategies.
  • Creating and processing orders promptly, and handling order requests
  • Setting sales objectives and KPIs.
  • Checking pending orders and customer requests to ensure they meet the client's satisfaction.
  • Following up on closures, payments, and grievance resolution.
  • Performing data entry tasks for metrics, sales statistics, and other pertinent information.
  • Maintaining an organized and accessible file system for sales and administrative professionals.

Minimum Required Qualifications

  • Bachelor's degree in Marketing or an associate's degree in a relevant field.
  • Prior experience as a Sales Support Specialist or Sales Support Associate.
  • Hands-on experience with CRM and ERP systems.
  • Proficiency with MS Office Suite.
  • Knowledge of sales principles and customer service practices.
  • Good analytical and problem-solving skills.
  • We encourage you to apply even if you don't check all the boxes!

    Benefits

  • Health plan
  • Life insurance
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    Sales Representative • Philippines