Collections Manager

FOR PHILIPPINES BASED APPLICANT ONLY

Job Title : Collections Manager

Location : REMOTE

Job Type : Full-Time

Department : Finance / Accounts Receivable

Reports to : ZAHKIA MORGAN / CEO

About Us :

BE EPIC LLC is a dynamic, fast-growing, innovative, customer-focused. We are committed to excellence and are looking for a skilled Collections Manager to join our team and ensure timely collection of outstanding receivables while maintaining positive customer relationships.

Job Summary :

The Collections Manager oversees the collections department and is responsible for improving collection rates, reducing delinquencies, and managing a team of collections specialists. This role ensures compliance with collection laws and internal policies while maintaining effective communication with clients and internal stakeholders.

Key Responsibilities :

• Lead and manage the collections team to meet or exceed collection targets.
• Develop, implement, and optimize collection strategies, policies, and procedures.
• Monitor accounts receivable portfolio and aging reports to identify delinquent accounts.
• Contact clients regarding overdue payments and negotiate payment plans when necessary.
• Collaborate with the sales, finance, and legal departments to resolve disputes or escalations.
• Prepare regular reports on collections status, trends, and performance metrics.
• Ensure compliance with federal, state, and local laws and regulations regarding debt collection.
• Train and mentor team members, fostering professional development and performance improvement.

Qualifications :

Why Join Us :