Operations Director

About Our Client

The organization is a large enterprise known for its expertise in the transport & distribution sector. They are focused on providing quality services to their customers and maintaining a strong operational framework.

Job Description

• Lead and manage the customer service department to ensure high-quality service delivery.
• Develop and implement operational strategies to optimize efficiency.
• Monitor and analyze performance metrics to improve processes.
• Collaborate with cross-functional teams to enhance customer satisfaction.
• Oversee resource allocation and budget management within the department.
• Ensure compliance with industry standards and regulations.
• Drive continuous improvement initiatives across operations.
• Provide leadership and mentorship to the customer service team.

The Successful Applicant

A successful Operations Director should have :

• A strong educational background in business administration, logistics, or a related field.
• Proven experience in the transport & distribution industry.
• Expertise in managing customer service operations.
• Excellent leadership and organizational skills.
• The ability to analyze data and make strategic decisions.
• A proactive approach to problem-solving and process improvement.

What's on Offer

• An opportunity to work with a large organization in the transport & distribution industry.
• A leadership role with significant impact and responsibility to grow the operations team.

If you are ready to take the next step in your career as an Operations Director, apply now to join this growing team!

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