Customer Service Specialist (Manila / with joining bonus)

COMPANY PROFILE : Leading global services company providing unmatched services in consulting, digital, technology and operations.

Position : Customer Service Specialist

Company Industry : IT Company

Work Location : Manila (Cubao, Mandaluyong, Taguig)

Work Schedule : Weekends Off

Salary : Php 18,000 - Php 32,000 gross)

Work Set Up : Work Onsite

Benefits : Life Insurance

Government Mandated Benefits

13th month pay

Company Events

Up to 40K joining bonus - upon discussion for HR interview

JOB REQUIREMENTS :

Open to college undergraduates and college grads with at least 1 year BPO experience financial / healthcare / insurance work experience.

Excellent English communication skills (written and verbal)

Handle inbound and / or outbound customer inquiries professionally

Provide accurate information and resolve client concerns efficiently

Collaborate with internal teams for issue resolution

Ensure excellent customer service experience and meet performance metrics

RECRUITMENT PROCESS : Onsite process.

THIS IS DIRECT HIRINGS!