Sous Chef

FILINVEST COMPANY : TIMBERLAND HIGHLANDS RESORTS

POSITION SUMMARY :

In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort, Rizal, under the direct supervision of the Senior Sous Chef, this position is responsible for the supervision and production of all items in the Kitchen.

SCOPE AND RESPONSIBILITIES :

1. MEETS AND EXCEEDS CUSTOMERS AND TEAM MEMBERS EXPECTATIONS

Establishes and communicates customer service objectives which support achievements

of Timberlands Mission and Vision.

• Monitors customer service levels in operations and counsels' employees with alternative

methods of responding to customer requests.

customers regularly.

customers.

2. MEETS AND EXCEEDS EXPECTATIONS OF EMPLOYEES BY UTILIZING LEADERSHIP SKILLS AND MOTIVATION TECHNIQUES IN ORDER TO MAXIMIZE EMPLOYEE  PRODUCTIVITY AND  SATISFACTION OF  DIRECT REPORTS

3. SUPERVISES AND PARTICIPATES IN THE PREPARATION OF FOOD FOR RESTAURANTS, BANQUETS, AND ROOM SERVICE

presentation.

departments.

and any upcoming special events.

and utilization

4. CONTROLS QUANTITY

5. CONTROLS QUALITY

6. MENU PLANNING

7. SETS AND MAINTAINS SERVICE STANDARDS

8. MOTIVATES EMPLOYEES

9. COACHES, COUNSELS, DISCIPLINES EMPLOYEES

10. DETERMINES PRIORITIES, SETS GOALS, AND FOLLOWS UP

11. GENERAL RESPONSIBILITIES