Customer Service Representative (Claims)

CSR CLAIMS SSP FNOL

MOA, Pasay

Work Set-up : Hybrid

Work Schedule : Nightshift / 2 days off (shifting)

DUTIES and RESPONSIBILITIES :

• Excellent communication and phone skills, with an ability to think and react to situations confidently
• Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
• Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephone or written correspondence
• Able to create a need and emphasize product / service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and / or reports for existing customers utilizing web based tools or proprietary software
• Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred

QUALIFICATIONS :

BENEFITS OFFERED :