Account Manager

About Isentia

At Isentia, we are a leader in media intelligence, helping the world's top brands understand their media footprint, make better decisions, and act with confidence. We are a passionate, customer-obsessed team spread across the APAC region. Working at Isentia means joining a collaborative environment where your work directly impacts our clients' success and your own professional growth. We champion innovation, teamwork, and a "can-do" attitude.

The Opportunity

We are looking for an enthusiastic and motivated Account Manager to join our dynamic team. This is a fantastic opportunity for someone with a background in public relations, communications, or marketing who is eager to build a career in account management.

In this role, you will be responsible for supporting the account management team in retaining and growing client revenue. You will be a key point of contact for clients, helping to deliver an exceptional client experience by anticipating their needs, providing training and support, and ensuring they maximize the value of their Isentia services.

What You'll Do (Key Responsibilities)

• Client Relationship Management :
• Develop and maintain excellent relationships with clients, particularly in the Platinum and Gold segments.
• Act as a reliable point of contact for client queries, identifying and resolving servicing issues swiftly and accurately.
• Ensure high service levels are maintained through regular audits and by gathering client feedback.

Client Growth & Value :

Sales Process Support :

Collaboration :

What We're Looking For (Requirements)

Skills :

Qualities :

Why Join Us?

We are excited to hear from ambitious and client-focused individuals. If this sounds like you, please apply!