Key Account SpecialistDempsey Resource Management, Inc. • Sampaloc, Manila, National Capital Region, Philippines
Key Account Specialist
Dempsey Resource Management, Inc. • Sampaloc, Manila, National Capital Region, Philippines
5 days ago
Job descriptionBachelor’s degree in Business Administration, Sales, Marketing or any related field Have at least 3-5 years of experience in sales or customer service role Experienced in the Industry of any electronic service provider Familiarity with digital payment solutions (e.g., e-wallets, billers, POS systems) Understanding of fintech platforms and transaction workflows Strong analytical thinking and problem-solving skills Solid understanding of sales metrics and performance tracking Skilled at managing multiple client accounts simultaneously Work Schedule : Monday - Friday, 8am to 5pm Work Location : Sampaloc, Manila Salary : 24,000-33,000
Job Description
- Acquire and maintain strong, strategic relationships with key clients and decision-makers
- Gain deep insight into client goals to deliver tailored solutions
- Resolve client issues and manage conflicts professionally
- Collaborated closely with internal teams in technical support, product development, and customer service to resolve issues and maintain system uptime.
- Track key metrics to spot growth opportunities and boost revenue through upselling / cross-selling
- Establishing and maintaining relationships with offline and online merchant partners
- Monitor sales performance and contribute to business growth strategies
- Supported back-office operations and communication across departments to deliver seamless service.
- On boarded and supported merchant partners for services like bill payment, mobile load, ticketing, and e-wallet top-ups.
Qualifications :
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Key Account Specialist • Sampaloc, Manila, National Capital Region, Philippines
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