Manager of Global Business Continuity & Resilience Oversight

Manager of Global Business Continuity & Resilience Oversight

Manulife, Quezon City, National Capital Region, Philippines

This Manager of Global Business Continuity & Resilience Oversight position reports directly to the AVP Operational Resilience Oversight. This position is part of the second line of defense independent oversight function and will partner with the first line of defense businesses to ensure that business continuity management framework and controls are integrated with and serve to strengthen its operational resilience approach, and all the standard and regulatory requirements are addressed.

The position requires strong understanding of OSFI E-21 Operational Risk & Resilience Management guideline, specifically in business continuity management. The position requires an understanding of connections to disaster recovery and third party risk management, and other operational risk categories, risks and controls, and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses, functions, and geographies, to promote and enhance awareness of risks and controls, and execution of OSFI and BCM requirements.

Key Responsibilities

• Lead the development, coordination, implementation and continuous governance and monitoring of the Business Continuity Risk Management Standard.
• Host the monthly BCM Governance Forum where leaders from the first line and second line are present. Gather insights and materials prior to the meeting based on learnings.
• Research and analyze regulatory requirements on business continuity risk, including best practices to support the relevance of the BCM Standard.
• Collaborate with Segment ORM, IRM, Compliance, Legal, Ops and Tech 1B colleagues. Lead / Host an engaging session to gather feedback, comments and challenges, as well as providing a comprehensive and effective tracking mechanism to manage change.
• Provide oversight for business disruption risk metrics provided by L1, identify potential breaches and recommend actions.
• Collaborate with other risk domains leaders for third party risk, crisis and incident management, disaster recovery to enable a fulsome oversight to support business continuity.
• Develop training materials, and facilitate training as necessary. Track training attendance and follow up on non-attendance.
• Promote a strong risk culture and oversee relevant risk culture assessment processes.

Required Qualifications

When you join our team

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Legal and Quality Assurance

Industries

Technology, Information and Media and Financial Services

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