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IT Business Operations and Strategy Manager
IT Business Operations and Strategy ManagerCITADEL • Taguig City, Metro Manila, Philippines
IT Business Operations and Strategy Manager

IT Business Operations and Strategy Manager

CITADEL • Taguig City, Metro Manila, Philippines
30+ days ago
Job description

Job Summary :

  • Accountable for the delivery of all IT projects across the Group in close collaboration with IT and Delivery Managers
  • Lead the continuous development and articulation of the IT strategy, synthesised in an integrated view including planning elements and investment portfolio
  • Responsible for the establishment, management and continuous improvement of a project methodology incorporating structures, standards, processes, documentation, tools, and reporting, with the goal of delivering every project on time, within budget and within scope
  • Set project planning standards to determine the resources and schedule required to deliver strategies, and facilitate a process to allocate budget and human resources to the portfolios, including managing dependencies across teams
  • Ensure successful delivery of IT programmes and projects by providing oversight, review and quality assurance, measured through KPIs
  • Ensure all projects are supportable, have a clear support model structure and appropriately transitioned to the Delivery and Operations team
  • Responsible for making sure that every project has an approved business case, and a post implementation review is conducted timely to assess value creation of projects
  • Where required, directly manage projects as project manager
  • Lead organisation to adapt different project management methodologies such as agile, devops, scrum or waterfall as appropriate in project implementations
  • Overall responsible for IT Budget Planning and management of IT expenditures
  • Responsible for the development and retention of a highly motivated and skilled team
  • Act as deputy to Chief Information and Technology Officer as and when necessary

Job Qualifications :

  • Bachelors Degree in Information Technology or equivalent; with project management certification
  • Minimum 15 years of IT Management Experience
  • Past roles as a CIO, IT Business Partner, Programme Director, Programme Manager
  • Extensive experience in Project Management, Agile, DEVOPS methodologies preferred
  • Experience in IT Service Management
  • Able to work independently and as a self-starter
  • Excellent verbal and written communications skills
  • Functional / Technical Competencies
  • Duties and Responsibilities :

  • Manage risks that might impact portfolio delivery
  • Perform and direct interventions on projects that are not delivering as promised. Implement risk-based approach to prioritise management attention and intervention on high-risk projects
  • Manage project interdependencies and set priorities with IT and Delivery Managers
  • Maintain strategic partnership with key / major vendors
  • Line manage the Project Management skill pool. Ensure project managers are planning, executing, and controlling projects appropriately, including compliance with standards and methodologies
  • Lead strategic risk management, competitive intelligence and benchmarking activities
  • Develop and retain a highly motivated and skilled team
  • Work with IT and Delivery Managers to insure proper resourcing strategy (including 3rd parties) and execution of projects
  • Oversee creation and maintenance of project scope documents to ensure effective planning and define and manage risks, performance, roles, resources, communications, and quality
  • Ensure accurate latest estimates and contingency that are managed against agreed project budgets
  • Facilitate regular meetings with project team to have traction of project deliverables; provides monthly status update to Steering Committee / Project Sponsors
  • Ensures adequate and timely Project Close-out report and lessons learnt
  • Assist with project slate development including project approach and estimation
  • Establish and oversee strategy / project change control processes
  • Develop IT strategy and plans to deliver improved value to business
  • Vendor / Supplier Relationship Management
  • Stakeholder Management
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    Operation Manager • Taguig City, Metro Manila, Philippines

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