Service Desk COE Assistant Manager (Alabang) - OnsiteTASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
Service Desk COE Assistant Manager (Alabang) - Onsite
TASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
30+ days ago
Job descriptionRelevant years of experience : 5 years minimum BPO experience in customer service and technical service desk clients / campaigns Leadership experience : 4 years minimum handling a team for customer service accounts Educational attainment : College graduate any course Amenable to working in shifting schedules. Amenable to work ONSITE - Alabang Able to start ASAP. HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off
About the job : Service Desk COE Assistant Manager (Alabang) | Onsite
Responsibilities :
- Process Optimization : Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization
- Technology & Innovation : background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions
- Training & Development : Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents / team leads
- Data analytics and metric improvement : Monitors performance metrics, ensures adherence to policies, and maintains service excellence
- Customer Experience Enhancement : Analyzes feedback, implements improvements, and fosters a customer-centric culture
Requirements :
Benefits :
Create a job alert for this search
Service Desk Manager • Muntinlupa City, Metro Manila, Philippines
Related jobs
About the job : Quality Assurance - Assistant Manager.Schedules : shifting schedules either on midshift or nightshift.Financial assessments and revenue health.
Ensure adherence to the quality fra...Show more About the job : Center of Excellence - Assistant Manager (Alabang) | Onsite.HMO for Employee and 2 Dependents (On Day 1).
Outstanding career development opportunities and exposure to multiple account...Show more Service Desk - Center of Excellence Assistant Manager (Alabang).HMO for Employee and 2 Dependents (On Day 1).Outstanding career development opportunities and exposure to multiple accounts.Process O...Show more 
About the job : Assistant Manager / Team Leader (Alabang) | Onsite.Provide direction, inspire a positive work environment, and foster open communication.
Define team goals, connect the work to the orga...Show more Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization .Background in evaluating and integrating new tools like AI, automation, and analytics t...Show more
Assistant Manager - Service Desk
TASQ Staffing Solutions • Alabang, Muntinlupa, National Capital Region, PH
Work Setup : On-site in Alabang, Muntinlupa Schedule : Shifting Schedules Requirements : > .Champion in Center of Excellence / Process Excellence / Operational Excellence > .Process improvement and pr...Show more
Last updated: 30+ days ago • Promoted
Call Center Assistant Quality Manager (Alabang) - Onsite
TASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
About the job : Assistant Quality Manager (Alabang) | Onsite.Process Management : Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups.Identi...Show more
Last updated: 30+ days ago
Assistant Manager / Team Leader (Alabang) | Onsite
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
About the job : Assistant Manager / Team Leader (Alabang) | Onsite.Provide direction, inspire a positive work environment, and foster open communication.
Define team goals, connect the work to the orga...Show more
Last updated: 30+ days ago
BPO Assistant Quality Manager - Alabang
TASQ Staffing Solutions • Muntinlupa, National Capital Region, PH
TASQ needs a call center assistant quality manager to work on-site in Alabang.Requirements : '- Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework...Show more
Last updated: 30+ days ago • Promoted
Service Desk COE Assistant Manager (Alabang) | Onsite
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
Process Optimization : Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization.
Technology & Innovation : background in evaluating and integrating n...Show more
Last updated: 30+ days ago
Assistant Operations Manager
TASQ Staffing Solutions • Alabang, Muntinlupa, National Capital Region, PH
Work Setup : 100% Onsite (Alabang) Work Schedule : Graveyard shift Qualifications : > .At least 2 years in college w / o back subjects > .
Team Lead / Assistant Manager experience preferrably under Insu...Show more
Last updated: 30+ days ago • Promoted
Call Center Assistant Manager / Team Leader (Alabang)
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
About the job : Assistant Manager / Team Leader (Alabang) | Onsite.Provide direction, inspire a positive work environment, and foster open communication.
Define team goals, connect the work to the orga...Show more
Last updated: 30+ days ago
Call Center Quality Assurance - Assistant Manager (Alabang)
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
Quick Apply
Last updated: 13 days ago
Service Desk Center of Excellence - Assistant Manager (Alabang) | Onsite
TASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
Quick Apply
Last updated: 13 days ago
Service Desk - Center of Excellence Assistant Manager - Alabang (Weekends Off)
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
Quick Apply
Last updated: 30+ days ago
Senior Executive Facilities Engineer - Alabang
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
About the job Senior Executive Facilities - Engineer (Alabang) | Onsite.HMO for Employee and 2 Dependents (On Day 1).Outstanding career development opportunities.
Participate in Disaster Recovery an...Show more
Last updated: 30+ days ago • Promoted
Assistant Manager - Operations
Filinvest Group • Muntinlupa City, Metro Manila, Philippines
Under the general guidance and within the limits of Chroma Hospitality, Inc.Assistant Manager-Operations is responsible for ensuring the quality of products and services of the managed hotels.With ...Show more
Last updated: 30+ days ago • Promoted
Assistant Manager / Team Leader (Alabang) - Onsite
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
Quick Apply
Last updated: 28 days ago
Mall Operations Manager (Alabang)
Filinvest Group • Muntinlupa, Metro Manila, Philippines
Merchants Assistance and Administrative Coordination.Ensures facilitation of coordination of requirement of constructing tenants (new tenants and or renovating / existing tenants) with the objectiv...Show more
Last updated: 30+ days ago • Promoted
IT Senior Network / Systems Engineer (Alabang) | Onsite
TASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
BACHELORS - COMPUTER SCIENCE, IT, ENGINEERING or any related course.Minimum Experience : 3 YEARS IT and 3 years networking experience.
Preferably with extensive computer network experience / system / ...Show more
Last updated: 30+ days ago • Promoted
Center of Excellence - Assistant Manager (Alabang) | Onsite
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
Quick Apply
Last updated: 30+ days ago
IT Senior Network / Systems Engineer (Alabang) |Onsite
TASQ Staffing Solutions • Muntinlupa City, Metro Manila, Philippines
BACHELORS - COMPUTER SCIENCE, IT, ENGINEERING or any related course.Minimum Experience : 3 YEARS IT and 3 years networking experience.
Preferably with extensive computer network experience / system / ...Show more
Last updated: 30+ days ago • Promoted
Facilities Engineer Associate - Alabang
TASQ Staffing Solutions • Muntinlupa, Metro Manila, Philippines
TASQ is looking for a Senior Executive Facilities Engineer (Alabang Site) to start ASAP.The pre-screening interview will be done over the phone.
Participate in Disaster Recovery and Business Continu...Show more
Last updated: 30+ days ago • Promoted