Customer Service Assistant (Open for Non-Bachelor)

Client Profile : This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position : Customer Service Assistant (Open for Non-Bachelor)

Company Industry : BPO Company

Location : Cubao City

Postal Code : 1100

Salary Offer : Php15,000-Php30,000

Work Schedule : Shifting Schedule

Work Set Up : Work Onsite

Benefits :

✨Health Insurance (HMO)

✨Life Insurance

✨Maternity leave

✨Paternity leave

✨Loyalty Gift

✨Christmas Gift

✨Night Differential if applicable

✨Allowances

✨Company-sponsored trainings, upskilling, and certification

✨Flexible Working Arrangements

✨Healthy and Encouraging Work Environment

Job Requirements :

✨Open for High School graduate and College Undergraduate

✨With at least 6 months experience in customer service

✨Willing to work onsite in Taguig

✨Amenable to attend face to face interview

✨Can start as soon as possible

Job Responsibilities :

✨ Assist customers by responding to inquiries regarding products and services in a courteous and efficient manner.

✨ Resolve customer complaints by identifying issues and providing timely, effective solutions to ensure positive outcomes.

✨ Enhance customer satisfaction through clear, empathetic communication and proactive problem-solving.

✨ Maintain accurate customer records by processing accounts, updating information, and organizing relevant documentation.

✨ Perform additional customer service tasks and support team initiatives as assigned to ensure smooth operations.

Recruitment Process : (Face to face)

✨HR Interview

✨Second Interview

✨Final Interview

✨Job Offer