Customer Service Representative - Ecommerce account - Up to 16k

MASS HIRING : Call Center Agents at Cagayan De Oro!

E-commerce Account | Earn up to ₱16,000 Monthly | Paid Training

Are you ready to start a rewarding career in the BPO industry? We’re looking for motivated individuals to join our growing team across Cagayan De Oro sites!

JOB RESPONSIBILITIES :

Assist customers via phone, chat, or email regarding orders, payments, deliveries, and product inquiries.

• Process orders, returns, refunds, and exchanges accurately and efficiently.
• Track shipments and provide real-time updates to customers.
• Resolve customer complaints and ensure a positive shopping experience.
• Upsell or cross-sell products and services when appropriate.
• Maintain detailed and accurate customer records in the system.
• Meet performance metrics such as quality scores, customer satisfaction, and average handling time.
• Collaborate with internal teams (logistics, billing, and product support) to resolve issues.
• Stay updated on product information, promotions, and company policies.

Deliver excellent customer service in every interaction to enhance brand reputation.

Why Join Us?

URGENT HIRING!

Apply today and kickstart your BPO career

Don’t miss this opportunity to get hired right away!