Communications Team Lead

Freelancer Limited operates three industry-leading platforms : Freelancer. (the world's largest freelancing and crowdsourcing marketplace with 80+ million users), Escrow.com (the world's most trusted online escrow service), and Loadshift (Australia's leading freight marketplace). Together, we're transforming how the world works, transacts, and moves goods.

The Role

We're seeking a strategic and results-driven CX Social Media Team Lead to join our Communications team and help amplify our voice across earned and owned media channels. Reporting directly to the Director of Communications, you'll lead a team of four in executing high-impact media campaigns, building relationships with top-tier journalists, and positioning our brands as authoritative voices in the platform economy, secure transactions, and logistics sectors.

This role is perfect for someone who thrives in a fast-paced environment, has their finger on the pulse of breaking news, and can turn current events into compelling brand narratives.

Earned Media & Strategic Communications

• Develop and execute earned media campaigns across Freelancer, Escrow.com , and Loadshift
• Monitor news cycles for newsjacking opportunities and execute rapid-response media pitches
• Build and maintain relationships with journalists, particularly in US markets
• Position company executives and subject matter experts for media commentary
• Track media coverage and measure campaign effectiveness

Journalist Relations & Content Development

Awards & Industry Recognition

Social Media & Community Management

Team Leadership

Requirements

Experience & Skills

Technical Competencies

Personal Attributes

Benefits