Associate Director, Media Operations

We’re looking for a Philippines-based Associate Director, Media Operations to ensure all media operations comply with obligations outlined in the Master Service Agreement (MSA) and Statement of Work (SOW) as well as general agency and client requirements associated with delivering paid media services.

The ideal candidate will manage financial stewardship, oversee approval and reconciliation processes, and act as the primary contact for legal inquiries and day‑to‑day system governance for major media platforms across Meta, TikTok, Google, and other media operations tools such as Grasp and MediaOcean.

This role reports into the VP / Head of Media, APAC, with a dotted line into the central Global Media Operations team.

Key Responsibilities

• Ensure all media operations comply with the terms and deliverables specified in the MSA(s) and SOW(s) for assigned client(s), including financial stewardship requirements, reporting, staffing, vendor engagement, and documentation storage.
• Manage processes around budgeting, forecasting, and financial reporting to ensure efficient use of resources and accountability.
• Oversee and streamline approvals, authorizations, and reconciliation processes between the client, the media team, and the internal commercial finance team.
• Act as the key point of contact for all legal and financial inquiries related to media operations.
• Implement and maintain system management and governance structures to ensure operational continuity and compliance.
• Build and maintain centralized resources such as a knowledge hub, documentation, and internal website to support onboarding and internal education.
• Liaise with internal and external stakeholders to maintain clear communication and resolve issues promptly.
• Monitor and report on media operation metrics, providing insights and recommendations to senior management.
• Provide regular client media operations status reports and ad‑hoc escalations to senior leadership.

Qualifications

Seniority Level

Director

Employment Type

Full‑time

Job Function

Marketing

Industries

Advertising Services

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