Customer Service Representative - Food Delivery Account (BPO)

Are you passionate about food and customer service?

Join our dynamic team as a Customer Service Representative for a Food Delivery Account! You’ll be the frontline support for one of the leading food delivery platforms, assisting customers and restaurant partners with orders, delivery issues, app concerns, and more.

Key Responsibilities :

Respond to customer inquiries via phone, chat, or email

Assist with order placements, cancellations, and refunds

Handle complaints and resolve delivery issues efficiently

Guide customers and delivery partners in using the app

Maintain professionalism and empathy in all interactions

Qualifications :

High school graduate (college undergraduates welcome)

Excellent English communication skills (verbal and written)

Previous BPO or customer service experience is a plus

Tech-savvy and comfortable navigating mobile apps

Ability to work in a fast-paced and shifting environment

What We Offer :

Competitive salary + performance incentives

Night differential and holiday pay

Paid training

Career growth opportunities

Fun and supportive work environment