Senior Talent Acquisition Manager | QC

Job Description :

As the Senior Talent Acquisition Manager , you will lead and oversee the recruitment process to source and hire top talent, ensuring alignment with the company's staffing needs, particularly for contact center programs and other critical roles. Your leadership responsibilities will include :

• Lead and manage the end-to-end Agent recruitment process for our clients and other
• Support roles within the company.
• Develop and execute strategic talent acquisition plans to meet aggressive hiring goals.
• Define job requirements and collaborate with hiring managers to align talent needs.
• Lead and mentor a recruitment team, ensuring effective sourcing, screening, and interviewing practices.
• Oversee the candidate sourcing strategy to attract top talent and maintain a strong talent pipeline.
• Manage the offer process, negotiate terms, and ensure smooth onboarding for new hires.
• Analyze recruitment metrics and continuously improve hiring processes to optimize efficiency and quality.

Qualifications :

Additional Details :