Eteam Workforce Private Corporation • Taguig, National Capital Region, PH
30+ days ago
Job description
BASIC QUALIFICATIONS
Preferably College Graduate
At least 1.5 years of Customer Service experience in a BPO setting
Good communication with and customer centricity
Amenable to onsite work in McKinley West, Taguig City or MOA, Pasay
Open to work during AU shift
Can start ASAP
RESPONSIBILITIES
Answer and manage incoming calls promptly and professionally
Assist customers with inquiries, issues, and requests
Provide accurate information about products or services
Resolve concerns or escalate to appropriate teams
Record and update customer information in the system
Meet quality, efficiency, and customer satisfaction targets
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Customer Service • Taguig, National Capital Region, PH
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