Talent.com
Vendor Management Senior Manager
Vendor Management Senior ManagerAXA Group • PHILIPPINES, PHILIPPINES
Vendor Management Senior Manager

Vendor Management Senior Manager

AXA Group • PHILIPPINES, PHILIPPINES
30+ days ago
Job description

JOB TITLE : Vendor Sr Manager

DIVISION : Operations

DEPARTMENT :

Claims Provider and Utilization Management

LOCATION : GT Tower

REPORTING TO

(ROLE) :

Claims Provider and Utilization Management & Medical Director

NUMBER OF DIRECT

REPORTS : MAIN PURPOSE

OF THE JOB :

The role is responsible for planning, directing, and coordinating the medical and health services of the company (function or processes) including management of TPA relationship for hospital network development, management of network of medical specialist , review of processes, and engagement of new partners and processes for medical health services.

This role will oversee the management if vendor relationships and contracts to ensure the delivery of high-quality services and products.

KEY ACCOUNTABILITIES :

  • Supervise and ensure smooth administration of health insurance by coordinating operational processes for services related to the company’s medical portfolio, including arranging, and managing TPA partnership or network of medical specialist or relevant service partners for identified critical points across the health journey, including but not limited to :

oAccess to medical network

oClaims administration

oService delivery of well-being / health services ( tele-consultation, wellness & prevention programs)

  • Provide operational support : work with operations (UW, etc.) and frontline teams (Branch, Customer Care) to ensure product benefit and service delivery.
  • Management of processes across the health journey—define service standards and operating policies towards improving efficiency and quality in delivering customer service; integrate provider services, in-house operations, and governance.
  • Continuously review and evaluate the efficiency and effectiveness of service delivery methods, procedures, administrative and support systems; identify areas of improvement and define implementation strategies.
  • Facilitate escalation and problem resolution, including corrective action planning by vendor for recurring issues or audit findings.
  • Track, measure, report, and evaluate vendor performance according to contractual obligations and agreed-to service standards.
  • Conduct periodic reviews with providers and business units to discuss vendor performance, issues, corrective actions, and anticipated events or changes.
  • Put in place tools necessary for measuring vendor / medical specialist performance.
  • Plan, direct, and spearhead health services initiatives and key partner programs
  • Collaborate with internal stakeholders, including procurement, legal and operational teams, to address vendor-related issues and drive continuous improvement.
  • Keep abreast on current healthcare practices, changes in regulations, technology, and customer preferences to drive innovation and efficiency in vendor relationships.
  • KEY

    STAKEHOLDERS :

    Internal : Claims Leadership Team, Operations Leaders, COO, Finance

    External : Network Partners, Clients, Distributors

    Your Profile

    EXPERIENCE & QUALIFICATION

  • Bachelor’s degree in business, healthcare administration or related field
  • Minimum 7 years of experience in managing medical / health insurance operations or administration from HMO or insurance company or vendor management, procurement in the health care industry
  • Experience in setting up and / or managing operations processes supporting medical or HMO products, managing networks of Medical Specialist
  • Experience in claims management and / or medical background preferred.
  • Strong understanding of healthcare regulations, compliance requirements and industry standards
  • Proven track record of successfully managing vendor relationships and contracts to achieve cost savings and operational efficiencies.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to lead and develop a high performing vendor management team.
  • Expert knowledge of the healthcare insurance market and relevant practices and regulations, and product solutions
  • About AXA

    A global leader in insurance and investments, AXA takes care of 103 million lives in 64 countries worldwide. We actively invest in pioneering and personalized solutions to meet your ever-changing needs and exceed your expectations. In the Philippines, we are in partnership with Metrobank, one of the country's strongest banks.

    About the Entity

    Established in 1999, AXA Philippines is one of the largest and fastest growing life insurance companies in the country. It offers financial security to more than one million individuals through its group and individual life insurance as well as general insurance products through its subsidiary Charter Ping An.

    AXA Philippines is one of the first to introduce bancassurance operations in the country, and is among the pioneers in the investment-linked insurance sector.

    AXA now offers a complete range of products for all its customers’ insurance and financial protection needs, including savings and investments, health plans, income protection, and health coverage; and through its general insurance subsidiary Charter Ping An Insurance Corporation : fire, motor car, marine cargo, personal accident, bonds, casualty, and engineering insurance products.

    AXA Philippines closed 2017 with billion in total premium income and billion in gross written premiums from Charter Ping An. Today, AXA has more than 4,000 financial advisers in 36 branches, and 700 financial executives in over 900 Metrobank and PSBank branches nationwide. Charter Ping An, on the other hand, has 22 branches nationwide and 2,007 agents.

    AXA Philippines is a joint venture between the AXA Group, headquartered in France, and the Metrobank Group, one of the largest financial conglomerates in the Philippines.

    The Metrobank Group is a conglomerate of industry-leading businesses that includes First Metro Investment Corporation, Metrobank Credit Cards, Federal Land, Toyota, and Manila Doctors Hospital. It was hailed Best Bank in the Philippines in 2010, 2011, and 2012 by Euromoney and recognized as the strongest bank in the Philippines by The Asian Banker in 2013. It is owned by the Ty Family whose major business interests include financial services, real estate development, power, and manufacturing.

    What We Offer

    Create a job alert for this search

    Manager Management • PHILIPPINES, PHILIPPINES

    Similar jobs
    Head of Growth

    Head of Growth

    Activate Talent • , , Philippines, Philippines
    The Head of Growth will own the end-to-end acquisition and retention strategy, driving sustainable, measurable revenue across all performance channels. This role blends high-level strategic leadersh...Show more
    Last updated: 14 days ago • Promoted
    Head of Growth (New Verticals / BPO Expansion)

    Head of Growth (New Verticals / BPO Expansion)

    Motionventures • , , Philippines, Philippines
    We are a high-growth, tech-enabled BPO that has already achieved servicing famous logos in the Logistics sector, generating multi-million dollar annual revenue. We have proven our delivery model + d...Show more
    Last updated: 1 day ago • Promoted
    Co-Founder & Sales Director — Commission + Equity

    Co-Founder & Sales Director — Commission + Equity

    Korfshore • , , Philippines, Philippines
    A global outsourcing company is seeking a Co-Founder / Sales Director to drive revenue growth through client acquisition. This commission-based role demands proven BPO sales experience, excellent co...Show more
    Last updated: 8 days ago • Promoted
    Head of Growth

    Head of Growth

    HUMAN WEALTH • , , Philippines, Philippines
    Esta oferta de trabajo no se encuentra disponible en tu país.Definir el plan de growth de PDA en conjunto con la CMO.Definir en conjunto con Head of Business Strategy & Planning los objetivos de se...Show more
    Last updated: 3 days ago • Promoted
    Business Development Manager, Philippines (Performance-Based KOLs & Trading Growth)

    Business Development Manager, Philippines (Performance-Based KOLs & Trading Growth)

    Bitget • , , Philippines, Philippines
    Business Development Manager, Philippines (Performance-Based KOLs & Trading Growth).Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has...Show more
    Last updated: 30+ days ago • Promoted
    Senior Product Manager, Investment Products

    Senior Product Manager, Investment Products

    Empower • , , Philippines, Philippines
    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career...Show more
    Last updated: 15 days ago • Promoted
    Investment Products Senior Manager — Flexible FinTech Impact

    Investment Products Senior Manager — Flexible FinTech Impact

    Empower • , , Philippines, Philippines
    A leading financial services company in the Philippines is seeking an experienced Senior Product Manager to lead the development and enhancement of investment products. You will define product strat...Show more
    Last updated: 15 days ago • Promoted
    Head of Growth : New Verticals & BPO Expansion

    Head of Growth : New Verticals & BPO Expansion

    Motionventures • , , Philippines, Philippines
    A growing tech-enabled BPO is seeking a Head of Growth to strategically expand into new markets beyond logistics.The candidate will identify and validate new target verticals, translate existing va...Show more
    Last updated: 1 day ago • Promoted
    Head of Online Casino & Sportsbook Growth

    Head of Online Casino & Sportsbook Growth

    Michael Page • , , Philippines, Philippines
    A mid-sized online gaming company in the Philippines is seeking a General Manager for their Online Casino and Sportsbook Platform. The successful candidate will lead operations, develop strategic pl...Show more
    Last updated: 19 days ago • Promoted
    Head of Ecommerce CRO — Conversion Growth Leader (Remote)

    Head of Ecommerce CRO — Conversion Growth Leader (Remote)

    eNNOVATION Brands • , , Philippines, Philippines
    A leading eCommerce brand is looking for a Head of Ecommerce focused on Conversion Rate Optimization.The ideal candidate will drive strategies for optimizing conversions across various customer tou...Show more
    Last updated: 1 day ago • Promoted
    Director, Services Business Development

    Director, Services Business Development

    Hammerjack Pty Ltd • , , Philippines, Philippines
    Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we're helping build a sustainable economy where everyone can prosper.We supp...Show more
    Last updated: 1 day ago • Promoted
    Senior Group VP : Strategy, Governance & Growth

    Senior Group VP : Strategy, Governance & Growth

    Philippine Guarantee Corporation (PHILGUARANTEE) • , , Philippines, Philippines
    A government agency in the Philippines seeks a managerial candidate to direct and oversee diverse tasks, including financial planning and quality service delivery. The ideal candidate will hold a Ma...Show more
    Last updated: 6 days ago • Promoted
    Sales Director - Modern Trade - Global FMCG

    Sales Director - Modern Trade - Global FMCG

    Michael Page • , , Philippines, Philippines
    Career progression, competitive salary package and hybrid work set up.We're a fast-growing FMCG company transforming the way consumers experience everyday products. We combine global expertise with ...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Growth Director : Franchise & Market Expansion

    Strategic Growth Director : Franchise & Market Expansion

    Money, Inc. • , , Philippines, Philippines
    A leading food service brand is seeking an experienced Business Development Director in the Philippines to lead strategic growth initiatives, drive market expansion, and strengthen franchise partne...Show more
    Last updated: 5 days ago • Promoted
    External Audit Senior Manager

    External Audit Senior Manager

    PwC South Africa • , , Philippines, Philippines
    External Audit Senior Manager page is loaded## External Audit Senior Managerlocations : Makatitime type : Full timeposted on : Posted 30+ Days Agojob requisition id : WD • •Line of Service • •Assu...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager, Product Operations (Crypto)

    Senior Manager, Product Operations (Crypto)

    Echo Base Global • , , Philippines, Philippines
    Senior Manager, Product Operations (Crypto).Echo Base is a privately funded investment platform focused on special situations and strategic opportunities within the digital asset ecosystem.We acqui...Show more
    Last updated: 28 days ago • Promoted
    Senior Affiliate & IB Channel Manager

    Senior Affiliate & IB Channel Manager

    OnHires • Philippines, Philippines
    Job Title : Senior Affiliate & IB Channel Manager.The company is a liquidity and technology provider of solutions for the crypto and foreign exchange (FX) industry. The company specializes in the sph...Show more
    Last updated: 30+ days ago • Promoted
    Platform Sales - Sr Associate Partner

    Platform Sales - Sr Associate Partner

    FICO • , , Philippines, Philippines
    Platform Sales-Sr Partner page is loaded.Apply locations Work from Home, Philippines time type Full time posted on Posted Yesterday job requisition id 30805. Join our world-class team today and fulf...Show more
    Last updated: 30+ days ago • Promoted