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Customer Experience Associate
Customer Experience AssociateAngkas • Makati, Metro Manila, PH
Customer Experience Associate

Customer Experience Associate

Angkas • Makati, Metro Manila, PH
30+ days ago
Job type
  • Quick Apply
Job description
  • Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.
  • Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.
  • Support different Channels such as Telegram, Social Media, In-App, Email, and Chat
  • Provide personalized customer service by responding to the needs of the customers.
  • Participate in ongoing training and development programs.
  • Achieve or exceed daily / monthly targets and other key objectives assigned by your Immediate Supervisor.
  • Adhere to company policies and procedures.

    • Requirements

    • At least 6 moths to 1 year of customer service, support, or any client facing roles experience
    • Strong communication skills (oral and written) in Tagalog and English
    • Ability to converse in Bisaya is a plus
    • Amenable to working on a shifting schedule and working onsite

      • REMINDERS : Please note that the screening process includes  Typing Test (35 wpm) and Mock call Assessment .

      For all successful applicants, here's  what you can expect :

    • Same day hiring, same day offer
    • Free pre-employment medical

      • Benefits

      Why join Angkas?

    • Freedom of work
    • Work life balance
    • Free meal and use of gym
    • Opportunities for promotion
    • Start-up environment
    • Multi-cultural and Agile work environment
    • Diversified use of technology
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    Customer Experience Associate • Makati, Metro Manila, PH

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