Call Center Agent (ON-SITE)

Be part of a passionate team and create opportunities!

CALL CENTER AGENT (ON-SITE)

Job Description :

Outbound calls for surveys, lead generation, event invitation and / or sales

Inbound calls to resolve customer queries or close lead / sales

Data entry to update customer relationship management (CRM) software

Respond to emails

Create reports using Microsoft Office and Google Drive

Meet service level agreements set forth

Perform other duties as assigned

Qualifications :

Must be willing to work on-site : Batangas City

Excellent English communication skills

Typing Speed : at least 40WPM

Ability to work under pressure

Ability to multitask, prioritize and manage time efficiently

Customer orientation and ability to adapt and respond to different types of personalities

Intelligent

No BPO experience required; fresh graduates are welcome to apply

So, why join us?

Full Time and Long Term Employment

Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives

Salary will be based on : Skills, Attitude, Performance, Attendance

Opportunity for regularization and promotion

US and Canadian clients

Shift : Graveyard Monday to Friday

Scholarship program duration : 5 to 8 days

Option to choose between Probationary and Freelance Set up

Probationary : Up to 16,500

Freelance : Up to 18,900

WE LOOK FORWARD TO MEETING YOU!