General Manager

The Hotel General Manager (GM) will be responsible for overseeing the overall operations of a 389-key hotel. This includes managing the day-to-day activities, ensuring exceptional guest experiences, maintaining operational efficiency, driving revenue growth, and leading a team of department heads and staff. The GM will play a crucial role in maintaining high standards of service, safety, and hospitality while maximizing profitability.

Key Responsibilities

• Leadership & Staff Management

Lead and manage all departments including front office, housekeeping, food and beverage, sales, marketing, finance, and maintenance.

Monitor daily hotel operations to ensure a smooth and effective flow of activities.

Develop and manage the hotel’s budget, ensuring profitability and cost control.

Collaborate with the sales and marketing teams to drive room sales, events, and banquet services.

Ensure the highest level of guest satisfaction by maintaining excellent service standards and anticipating guest needs.

Set long-term goals for hotel performance and implement strategic plans to achieve those goals.

Qualifications

Salary Package : #J-18808-Ljbffr