Customer Service Representative / Local AccountTransec BPO Solutions Inc. • Pasig, National Capital Region, PH

Customer Service Representative / Local Account

Transec BPO Solutions Inc. • Pasig, National Capital Region, PH

24 days ago

Job description

WHY JOIN OUR TRANSEC TEAM?

HMO, life insurance, and incentives
Represent one of the top leading brands in PH
Non-toxic account with real work-life balance

JOB OBJECTIVE :

Assist customers regarding their general inquiries, orders, and follow ups across various communication channels. The position also includes coordination with the in-house team of our client.

WHAT YOU WILL DO :

Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.

Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.

Efficiently and effectively identify concerns and provide the necessary solutions where applicable.

Coordinate with several branches and departments to resolve customer concerns and / or requests.

Ensure pending concerns are attended to in a timely manner and escalate as needed.⠀

WHAT YOU NEED TO HAVE :

Fresh graduates are welcome to apply.

6 months customer service experience is a plus.

Understandable communication skills, both written and oral in both English and Filipino.

Basic knowledge in using Microsoft Word and Excel.

Create a job alert for this search

Customer Service Representative • Pasig, National Capital Region, PH

Related jobs

Customer Service Representative (CSR) - Local Account

Sapient Global Services • Quezon City, National Capital Region, Philippines

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! .Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! .Han...Show more

Last updated: 9 hours ago • Promoted • New!

Customer Service Representative (CSR) - Local Financial Account

Sapient Global Services • Quezon City, National Capital Region, PH

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! Your...Show more

Last updated: 15 hours ago • Promoted • New!

SALES Account - Customer Service Representative (NON-VOICE)

Talent Outsourcing Channel (TORCH) Solutions • Quezon City, National Capital Region, Philippines

As a Sales Representative (Non-voice) at Talent Outsourcing Channel Solutions', you will be responsible for providing exceptional customer service and driving sales through non-voice channels.This ...Show more

Last updated: 8 days ago • Promoted

Local Account / Healthcare Account - Up to 28k Pay

BPO Telesys Hub • Pasig, National Capital Region, PH

Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative - Multiple Account - Pasig Site

STACKPH • Pasig, National Capital Region, Philippines

Location : G / F Giga Tower, Bridgetowne Business Park, (C-5), E.Avenue, Ugong Norte, 1110, Quezon .Start Date : Every Monday of the Month . Completed at least 2 years in college or a college graduate ...Show more

Last updated: 8 days ago • Promoted

Customer Service Representative - Accounts Payable (SNL) Account

Metacom • Eastwood, Quezon, PH

WNS Global Services is looking for detail-oriented professionals for our Accounts Payable (SNL) account.This role involves processing supplier invoices, managing payment queries, and ensuring compl...Show more

Last updated: 30+ days ago • Promoted

Customer Care Representative-Financial Account

MIRANDA HR • Pasig, National Capital Region, PH

URGENT HIRING — CUSTOMER CARE REPRESENTATIVE (Republic Bank Financial Account) Join our growing Republic Bank Financial account as a Customer Care Representative and build a stable career in the f...Show more

Last updated: 7 days ago • Promoted

Customer Service Representative - Healthcare Account

AgileAssist • Shaw Boulevard, National Capital Region, PH

WE'RE HIRING FOR CUSTOMER SERVICE REPRESENTATIVE Minimum Requirements : - Atleast Highschool Graduate - With 6 months of experience in the BPO - Amenable to work ONSITE All of the interviews will ...Show more

Last updated: 30+ days ago • Promoted

Telesales (Local Account)

Cartrack • Makati, Metro Manila, Philippines

About Cartrack Technologies Philippines Inc.We are a global leader in business operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative Tech sales Account

STACKph • Quezon City, Quezon, PH

Stop settling for average accounts.We are looking for experienced, driven individuals ready to capitalize on their customer service skills and turn them into high sales commissions on a leading Tec...Show more

Last updated: 30+ days ago • Promoted

Customer Service Representative (CSR) - Nonvoice Account

Sapient Global Services • Quezon City, National Capital Region, Philippines

Last updated: 9 hours ago • Promoted • New!

Pure Local Account - Customer Service Representative - Up to 25K

Sapient Global Services • Quezon City, National Capital Region, PH

Last updated: 1 day ago • Promoted

Customer Service Representative (Local Account)

JoyRide Superapp • Antipolo, Rizal, PH

Responsibilities : •Address and resolve concerns from mobile app users while delivering excellent customer service •Respond to customer inquiries promptly and professionally to ensure a positive exp...Show more

Last updated: 2 days ago • Promoted

Local Account - Chat Email - Food Delivery

Sapient Global Services • North EDSA, National Capital Region, PH

Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Non Voice Account in our Metro Manila Sites! This is a lim...Show more

Last updated: 3 days ago • Promoted

Non-Voice Local Account - Paid Training

Sapient Global Services • Quezon City, National Capital Region, PH

Last updated: 2 days ago • Promoted

Local / Tagalog Account - Healthcare Account

PH Telesys Solutions BPO • Quezon City, National Capital Region, Philippines

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus.Open for applicants with NO BPO EXPERIENCE. Ensure precise and transparent communicati...Show more

Last updated: 8 days ago • Promoted

Customer Service Representative - Dayshift Account

Absolute Outsource • Alabang, National Capital Region, PH

As a Customer Service Representative, you’ll be the first point of contact for customers—providing excellent service, solving inquiries, and ensuring a positive experience every time.You’ll handle ...Show more

Last updated: 15 days ago • Promoted

Customer Service Representative Sales Account

StackPH • Bridgetowne, National Capital Region, Philippines

Minimum of 6 months BPO experience .High School Graduate / Senior High Graduate .Amenable to work onsite in Bridgetowne, Pasig . Paid training and leave credits .Performance incentives and bonuses ....Show more

Last updated: 8 days ago • Promoted