Finance - Process Lead (BPO experience + Lead role) - Day shift - Onsite

Finance - Process Lead (BPO experience + Lead role) - Day shift - Onsite

SYSGEN RPO, Taguig, National Capital Region, Philippines

We are looking for a Process Lead for Finance who will oversee the accurate and timely delivery of financial tasks, reports, and processes. The role involves managing a small team, ensuring compliance with KPIs and SLAs, and continuously improving operational performance.

People Management

• Supervise the team to ensure tasks are completed on schedule and within quality standards.
• Provide training and knowledge sharing to team members and new hires.
• Monitor and analyze team KPIs and SLAs; identify improvement opportunities.
• Maintain and update process documents, workflows, and work instructions.
• Assess daily workloads and recommend resource strategies as needed.

Operational Tasks

Customer & Process Excellence

Qualifications

Core Competencies

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Accounting / Auditing

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