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Mandarin Finance Customer Support, Php 75,000
Mandarin Finance Customer Support, Php 75,000J-K Network Services • 75000, Rizal, Philippines
Mandarin Finance Customer Support, Php 75,000

Mandarin Finance Customer Support, Php 75,000

J-K Network Services • 75000, Rizal, Philippines
8 days ago
Job description

Position : Mandarin Finance Customer Support

Company Industry : BPO Company (Financial Services Account)

Work Location : Pasig City

Work Schedule : Shifting Schedule

Salary : Php 75,000

Work Set Up : Work On-site

BENEFITS :

  • 13th Month Pay
  • Leave Credits
  • Government-Mandated Benefits
  • Performance Bonus
  • Other benefits to be discussed by the company

REQUIREMENTS OF THE JOB :

  • Open to Filipino and Filipino-Chinese who can speak, read, and write / type in Mandarin and English.
  • Open to high schools, Undergraduates, and Degree holders.
  • Open to no related work experience.
  • Having CSR experience is a big advantage.
  • Having BPO experience is a big plus.
  • RESPONSIBILITIES OF THE JOB APPLICATION :

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Ensure excellent customer service through quick and effective actions to solve the client’s issues.
  • Keep every customer engaged with a direct and friendly touch.
  • Handle sensitive customer data with utmost care and confidentiality.
  • RECRUITMENT PROCESS

  • Paper Screening
  • Online Application and Aspiring Minds (English SVAR)
  • Recruitment Interview via Microsoft Teams
  • Hallo AI Mandarin assessment
  • Background Check of Client (needs a valid ID)
  • Integrity Test from Client
  • Client Interview
  • Job Offer
  • Create a job alert for this search

    Mandarin Customer Support • 75000, Rizal, Philippines

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