(Dayshift, Remote) Sales Support - Building and Construction Industry

Job Description

This is a remote position.

POSITION DESCRIPTION

POSITION : Remote Sales Support

FULL TIME - 40 hours weekly

VA Rate : $8 AUD per hour

DIRECTLY RESPONSIBLE TO : General Manager

FUNCTIONAL RELATIONSHIPS WITH : Sales Managers, Production Manager, Purchasing

and Operations Coordinators, Stores Team Leader, Customers, Accounts and Administration.

PRIMARY OBJECTIVES :

• Daily entry of Sales Orders from customer Purchase Orders, Quotation  generation and Invoicing prior to delivery.
• Maintain strong customer relationships is key to developing long term loyalty.
• Build effective working relationships with the external Sales Managers, Administration, Purchasing, Production and Logistics departments to satisfy customers’ requirements.
• The following are brief outlines of what is expected of the position.

SALES SUPPORT / CUSTOMER SERVICE :

focus on handling inbound calls and email enquiries promptly and professionally.

despatch documents by maintaining an organised and easily accessible filing

system.

function and collaborate closely with the administrative team to implement improvements.

QUALITY CONTROL :

Orders and Quotation enquiries.

WORK HEALTH & SAFETY :

of any staff in any required safety procedures in accordance with company policy and appropriate statutory requirements.

SUMMARY :

The list of duties contained in this job description are required to be carried out as part

of your employment in a capable and responsible manner at all times, as directed by

the employer. The duties may alter from time to time at the discretion of the employer to accommodate changing commercial conditions and therefore will be reviewed regularly by the employer. The addition of new tasks will be approached on a consultative basis where practicable and will be of a nature deemed to be reasonable

and fair.

The employer will be responsible for ensuring that the proper, safe and adequate

training will be provided to the employee pertaining to any of the aforementioned

duties. The employee must inform management of any areas of training they have

identified as requiring further training

Requirements