Senior E-Commerce Executive (Pasig)

Responsibilities :

• Ensure accurate and timely processing of orders. (Amazon, Shopify, BestBuy, Walmart, eBay).
• Manage lost or damaged claims, oversee FBA / FBM accuracy, process frame replacements and affiliate requests, and coordinate internal frame purchases
• Handle listings, pricing, and account health across all platforms.
• Oversee and manage lost or damaged item claims, chargebacks, and disputes.
• Assist with order issues, customer communication, and monitor high risk orders.
• Maintain and update sales reports, KPI dashboards, and performance data.
• Identify inefficiencies, develop and maintain SOPs, and organize key resources.
• Monitor competitors' pricing, strategies, and promotions to adjust accordingly.
• Collaborate with cross-functional teams to resolve order issues, enhance operations, and provide insights based on sales performance analysis.

Qualifications :

Benefits :

Work Setup : Hybrid (Once a month RTO) | Night Shift

Industry : Computer Software