Remote Doorman & Customer Support Specialist

Job Description

This is a remote position.

Job Highlights :

• Contract type : Independent Contractor
• Schedule : Monday to Friday (Sat-Sun off), 37.5 hours per week

Client Timezone : New York, USA

Job Role Overview

We are seeking an experienced Customer Support Representative to join our team and handle their customer calls. The successful candidate will be responsible for the following responsibilities :

Responsibilities

Requirements

Technical Requirements (Laptop / Desktop) :

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_29831_JOB

Requirements

Requirements 1+ years of experience in a call center environment. 4+ years of experience in handling high-profile voice accounts is a MUST. Reliable internet connection and a quiet work environment. Proficient in conversational and written English. Strong interpersonal skills, multitasking abilities, and organizational skills. Able to work in a fast-paced environment, thinking quickly and making sure to adhere to Standard Operating Procedures (SOPs) Coachable, Punctual, Assertive, and Diligent. Technical Requirements (Laptop / Desktop) : 100mpbs or higher is REQUIRED. Must be able to pass an Internet Speed Test. Windows OS Processor : Intel i3 - 6th Generation / Ryzen 5 - 3rd Generation Mac OS Processor : Intel i5 - 6th Generation RAM : 8GB and up Operating System : Windows 10 / Catalina and Up Only