Warehouse Manager

Warehouse Manager

foodpanda Quezon City, National Capital Region, Philippines

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Oversee Daily Fulfillment : Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
• Optimize Workflow : Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
• Technology Management : Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
• Vendor and Carrier Management : Coordinate with carriers and logistics delivery partners.
• Maintain Accuracy : Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
• Stock Control : Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
• Reverse Logistics : Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
• Supervision : Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
• Performance Management : Set clear KPIs (e.g., lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
• Scheduling : Develop flexible staffing plans and shift schedules to meet predictable peak demands (e.g., holiday season, flash sales) and control overtime.

Qualifications

Additional Information

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